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Privacy Notice for HalalTrek

At HalalTrek, one of our main priorities is the privacy of our visitors. This privacy notice document contains types of information that is collected and recorded by HalalTrek and how we use it. This privacy notice applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in HalalTrek. This notice is not applicable to any information collected offline or via channels other than this website. Please read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.

Consent

By using our website, you hereby consent to our privacy notice and agree to its terms.

Information we collect

The personal information that you are asked to provide are the following:

  • Name
  • Email address

If you contact or book via us directly, we may receive additional information about you such as your name, email address, phone number, address and passport details, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

  • We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Halal Trek follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Third Party Privacy Notices

HalalTrek's privacy notice does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy notices of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Information Share

We only share information with your consent to provide you with services, to protect your rights, or to fulfil business obligations. Upon booking, you give us consent to share the information provided with the agent whom you would like to book your hajj, umrah or holiday package with. There are other legal bases for processing your personal information in addition to consent. These are: Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests: The processing is necessary to protect someone's life.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights under the UK GDPR. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Data Breach

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when HalalTrek believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that HalalTrek becomes aware of a security breach which has resulted or may result in unauthorised access, use or disclosure of personal information HalalTrek will promptly investigate the matter and notify the Information Commissioner’s Office no later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to your rights and freedoms.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. HalalTrek does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

If you have questions or comments about this notice, you may email us at [email protected]