Al-Bahisht Hajj & Umrah Tours

A brother has cited that as we have been to Hajj and this makes us obliged to hold back any negative comments or points towards one and another. Its a valid point but I must add that because I will be helping another brother with my feedback then I feel obliged to share my experience. This feedback is not based on how transformed or how the journey of Hajj has changed me but I know that I have to be honest so that others can be informed. Mazhar Bhai and the crew were very caring throughout the trip. There were honest and upfront with everything. Yes, I must admit the hotel in Mecca could have been better, but I felt that it was very close to Haram and therefore, from my perception I only needed to sleep and shower and spend my time in the Haram therefore, this point to me was not an issue or concern as felt the more time spent in the Haram the better my ibadaa was as I paid to be there in front of the Kaaba rather than in a hotel. Furthermore, the food was always different and homely too. There was several choices too in comparison to other groups that were in the same hotel. The laundry service was impeccable, always on time. The transport that was in the control of the group was always on time. The group also was one of the first ones to arrive at Muzdalifah this makes a huge difference in terms of space to sleep as in time there was no space for people to sleep on the floor and some ended up sleeping on the roof of the toilets. The trip Arafat was also being one of the first ones to arrive at the camp. Ziyarat was also good and may be it can be improve by getting the right guides, although Mazhar Bhai stepped in himself to do this on some occasions. Madina, the hotel was much better and very close to the mosque too. Overall I can not fault the group, volunteers and the organisers, Alhamdullilah, and may Allah SWT bless us all and give us another opportunity to undertake this blessed journey with people like within this group. Ameen

I went Hajj with this group in 2018, this was the second time I went with this group, my first time was in 2016. Alhamdulilah I have no complaints, the hotel was close to the haram an average 10 mins walk door to door depending on what time you go, if you leave just before or after prayers then the roads are packed with people so it would take longer (good tip during hajj is go to the haram early not last minute so you beat the rush). The hotels were of a good standard. Food was provided everyday - breakfast, lunch and evening. I have quite a sensative stomach but the food never gave me any issues, it was traditional Indian food mainly but had the odd dish here and there like noodles, chips etc. We had buses provided to Mina, Arafat, Muzdalifah, Makkah. One thing that was really impressive was this group managed to get bus no.1 all the time so we were amongst the first people to get to these places. Having bus no.1 to these destinations especially muzdalifah and arafat was priceless because we missed all the rush and were able to settle in well in advance. All the tents had A/C and inside our tents we had our own fridges which was regularly topped up with drinks and chocolates, we also had two coffee/tea machines in our tent which again was quite impressive. Overall I would recommend going with this group, I’ve been with them twice and the service has been consistent on both occasions. I was in the same group as the individual who wrote the negative review above and if I had any complaint about my hajj it would be that the hajj group had to put up with a disruptive individual like him.

Alhamdulillah me and my family were gifted the opportunity to travel with Al Bahisht. Subhanallah they are EXCEPTIONALLY AMAZING. My health deteriorated very close to Hajj days and the group leader insisted that I get to a hospital to ensure I am healthy for Hajj. They accompanied me to and back safely at the busiest time of salaah (extremely difficult to get a taxi at that time) We are grateful for freshly cooked meals of a wide variety on a daily basis, 3x a day. A group member specially goes to the market to pick up fresh ingredients. They ensure the entire group is well satisfied with their meal before enjoying a meal themselves after we have all finished. Alhamdulillah there were no issues of food poisoning or stomach issues. Food is easily available outside if you wish for a change. Hajj days were made easy to accommodate for all (young, elderly and the less able). We had coaches to every destination, and a complimentary coach to do Tawaaf Ziyaarat. The group leader stayed behind for people with disabilities. Why complain about what is beyond people’s control? The more we complain the more Allah will give us to complain about

Alhamdulillah I went to perform hajj with the Albahisht group and would definitely go back with the same group again. The meals provided are not the same for lunch and dinner. The meals are freshly made by the Indian chefs that the group leader brings in from India. I can’t understand how anybody after performing their hajj can post such negative lies about the group. May Allah give them understanding. Although hotels are of 3 star registered rating and of very liveable standard, for those looking for a good hajj experience, with the cheapest and of nearest proximity to the haram shareefs. Allowing the elderly easy access. I believe the service received was beyond 5 star for each one of the pilgrims. The group members will also go out of their way to ensure that each one of the pilgrims, especially the first timers are given individual attention and are able to perform tawaaf/Umra, rituals at even the odd hours of the night. May Allah reward all the group members for all their hard work, the service they provide and may they continue to receive success in this world and the hereafter. Continue with the good work!

I am part of the hajj 2018 group and alhamdulillah everything has been smooth sailing. The hotel is better than expected and the travel distance to the haram is fairly quick, in addition the chef has been preparing freshly cooked meals to ensure everyone is catered for. Furthermore the group leaders are very hunerous, easy talking and considerate as they look to solve all issues immediately to ensure all pilgrims are satisfied. Anyone that is ungrateful or complains as well as post negative reviews about this company has something wrong with them kmt.