Zamzam Travel
BIRMINGHAM
About Zamzam Travel
We aim to deliver experiences of a lifetime, and it's not only talk. Excellence and quality are our priority. Over the years we've gained substantial amounts of experience and a large customer base who return to us to relive their last encounter.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
IATA
International Air Transport Association - Global airline industry standards
ABTA
Association of British Travel Agents - Travel industry protection
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (27)
Alhamdulillah, had an amazing umrah trip with my family. Thanks to the zamzam team for amazing umrah package. And special thanks to our umrah guide Mahmud for his brilliant service. Highly recommend them for hajj and umrah.
I have just recently returned from Umrah on the August 7-17th package with Zam Zam travels. The initial stage of the booking stage went very smoothly with Sharif Bhai. We were informed of everything well and was kept up to date with the whole booking process as well as receiving all documents required for the trip. On arrival to Jeddah we were received by Brother Mahmud who had fully supported us throughout our journey and Afsar Bhai in Medina. Both tour guides are very knowledgeable and approachable and helped us understand the key historical sites. The ziarats in both Makkah and Medina were organised well and were very informative. During our trip, some of my family members were very sick and required to see the doctors which Afsar Bhai took us to be seen as well as providing us with a home cooked meal which was very kind of him. The whole umrah process went very smoothly and we had no concerns through our time. We were able to dedicate our time on our prayers. This has truly been an unforgettable trip, their kindness, knowledge and dedication to ensure we had a smooth journey is much appreciated. May Allah swt continue to bless them in all of their affairs. Ameen. I cannot recommend Zam Zam travels enough for your next Umrah trip as I will definitely book with them again Inshaa Allah.
I had an excellent experience with my Zam Zam travel, thanks to the knowledgeable guides and professional organization throughout the journey. The guides were well-versed in the rituals of Hajj, offering clear explanations and spiritual insights that enriched every step of the pilgrimage. The travel agency managed all logistics efficiently making a potentially complex experience smooth and stress-free. Their attention to detail and commitment to service allowed me to focus fully on the spiritual aspects of the pilgrimage.
Alhamdulillah, I had the incredible blessing of performing Hajj with Zamzam Travels, and it was truly a wonderful and spiritually uplifting experience. I travelled with Brother Omar and Al Amin, and I can’t thank them enough for the care, guidance, and support they provided throughout the journey. As a sister travelling for Hajj, I felt safe, supported, and respected at every stage. The organization and attention to detail were exceptional, from the accommodations and transportation to the religious guidance and group coordination. Brother Omar and Al Amin were always there with calm leadership and clear communication, making sure everything went smoothly for everyone. Their sincerity and dedication made this journey even more special. It wasn’t just a trip—it was a transformative spiritual experience shared with a compassionate group and trustworthy guides. I wholeheartedly recommend Zamzam Travels to anyone who’s planning their Hajj or Umrah. May Allah reward Brother Omar, Al Amin, and the entire team for their efforts and allow them to continue serving the Ummah with excellence. Jazakum Allahu Khayran for an unforgettable Hajj journey.
I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third. Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey. Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip. As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team. Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s.