
Zamzam Travel
BIRMINGHAM
About Zamzam Travel
We aim to deliver experiences of a lifetime, and it's not only talk. Excellence and quality are our priority. Over the years we've gained substantial amounts of experience and a large customer base who return to us to relive their last encounter.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
IATA
International Air Transport Association - Global airline industry standards
ABTA
Association of British Travel Agents - Travel industry protection
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (22)
I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third. Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey. Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip. As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team. Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s.
My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was our second Umrah trip with Zam Zam, having also undertaken Hajj with them a while back too. From the initial booking stage, Brothers Fahim and Sharif at the Birmingham office were incredibly professional and supportive. They made sure we had all the necessary information and documentation, and they were always available to answer our questions and put our minds at ease before travelling. Their attention to detail and warm approach gave us real peace of mind, especially with our tailored needs of dates and times of travel. On the ground, the support continued with equal excellence. Brother Mahmood in Makkah and Brother Afsar in Madinah were both extremely helpful and approachable. From guiding us through the completion of our Umrah upon arrival to helping us maximise our time in both holy mosques, their knowledge and dedication made a big difference. The Ziarats in both cities were beautifully organised and added a deeply meaningful dimension to our trip, a useful and helpful reminder of the key historic sites and events in Islam. As a parent, I really appreciated how smoothly everything ran. We were able to focus fully on our worship and spiritual experience without worrying about logistics. My family and I are truly grateful to Zam Zam Travels for helping us create another memorable and blessed moment. Highly recommended — we would definitely travel with them again.
Alhamdulillah - just got back from our first Umrah Trip and it was wonderful from start to finish. Everything was seamless. Our leader (Abu Ubaydah) was so caring, thoughtful and inspiring. He was able to give us clear information on the Ziyaarats, check in on me and my family at various points throughout the trip and provide support whenever needed. The hotels were less than 5 mins walk from both Masjids and coaches were available when travelling certain distances. Inshallah we will be travelling with Zam Zam ltd. again in the future - Ameen. We have recommended this group to our relatives as well. We made great friends on the trip and as a first Umrah trip - it is experience I will treasure. May Allah (swt) bless you. Ameen.
Most incredible experience in this Dunia so far. Brother Ameer who travelled with us from Zam zam travel was very knowledgeable and explained things beautifully Alhamdullilah especially in the Ziarats. Zam Zam travels was very organised with people ithere to support their operation and our visit. May Allah SWT accept all their duas. Definitely will go back Insha'allah and use them again!
Alhamdullilah, this was my first experience completing Umrah. I am so pleased to say that the whole journey was organised well, and ran smoothly day to day. Our group leader (Abu Ubaydah) was kind, considerate, thoughtful, and made sure to check in daily to see how we were feeling and doing. The ziyarats were completed via coach (as a group) and these were very insightful, but there was also opportunities to experience both Makkah and Madina independently from the rest of the team. As someone who can feel anxious about travelling, this truly was an incredible experience spiritually and I’m very thankful to Zam Zam ltd. To mention also- the hotels at both locations were less than 2 minutes from the Haram and the Nabawi mosques, meaning we could access easily for prayers, and not get lost!! Alhamdullilah 🤲🏽