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Zamzam Travel

BIRMINGHAM

21 years experience ATOL: 76813
4.6
25 reviews

About Zamzam Travel

We aim to deliver experiences of a lifetime, and it's not only talk. Excellence and quality are our priority. Over the years we've gained substantial amounts of experience and a large customer base who return to us to relive their last encounter.

Licenses & Certifications

Saudi Ministry of Hajj & Umrah

Licensed to organize Hajj pilgrimages

IATA

International Air Transport Association - Global airline industry standards

ABTA

Association of British Travel Agents - Travel industry protection

ATOL

Air Travel Organiser's Licence - Financial protection for air holidays

Available Packages (3)

Umrah
10 Days

5 Star August Umrah Package

7th Aug 2025
17th Aug 2025
Swissotel Makkah
Makkah
5★ 9.6/10 Exceptional
7 mins to Haram

Swissotel Makkah

Room Only
5 nights
Airport Transfers
Mysk Touch Al Balad
Madinah
3★ 6.0/10 Good
5 mins to Masjid Nabawi

Mysk Touch Al Balad

Room Only
5 nights
Airport Transfers
ATOL
Saudi Ministry
IATA
ABTA
Umrah
10 Days

5 Star October Umrah

23rd Oct 2025
2nd Nov 2025
Swissotel Makkah
Makkah
5★ 9.6/10 Exceptional
7 mins to Haram

Swissotel Makkah

Room Only
5 nights
Airport Transfers
Mysk Touch Al Balad
Madinah
3★ 5.6/10 Fair
5 mins to Masjid Nabawi

Mysk Touch Al Balad

Room Only
5 nights
Airport Transfers
ATOL
Saudi Ministry
IATA
ABTA
Umrah
10 Days

5 Star December Umrah

18th Dec 2025
28th Dec 2025
Swissotel Al Maqam
Makkah
5★ 10.0/10 Exceptional
5 mins to Haram

Swissotel Al Maqam

Breakfast Included
5 nights
Airport Transfers
Elaf Al Taqwa
Madinah
4★ 8.0/10 Superb
6 mins to Masjid Nabawi

Elaf Al Taqwa

Breakfast Included
5 nights
Airport Transfers
ATOL
Saudi Ministry
IATA
ABTA

Customer Reviews (25)

4.6
Based on 25 reviews
arwanto arwanto 2 weeks ago

I had an excellent experience with my Zam Zam travel, thanks to the knowledgeable guides and professional organization throughout the journey. The guides were well-versed in the rituals of Hajj, offering clear explanations and spiritual insights that enriched every step of the pilgrimage. The travel agency managed all logistics efficiently making a potentially complex experience smooth and stress-free. Their attention to detail and commitment to service allowed me to focus fully on the spiritual aspects of the pilgrimage.

Rabeya Begum 4 weeks ago

Alhamdulillah, I had the incredible blessing of performing Hajj with Zamzam Travels, and it was truly a wonderful and spiritually uplifting experience. I travelled with Brother Omar and Al Amin, and I can’t thank them enough for the care, guidance, and support they provided throughout the journey. As a sister travelling for Hajj, I felt safe, supported, and respected at every stage. The organization and attention to detail were exceptional, from the accommodations and transportation to the religious guidance and group coordination. Brother Omar and Al Amin were always there with calm leadership and clear communication, making sure everything went smoothly for everyone. Their sincerity and dedication made this journey even more special. It wasn’t just a trip—it was a transformative spiritual experience shared with a compassionate group and trustworthy guides. I wholeheartedly recommend Zamzam Travels to anyone who’s planning their Hajj or Umrah. May Allah reward Brother Omar, Al Amin, and the entire team for their efforts and allow them to continue serving the Ummah with excellence. Jazakum Allahu Khayran for an unforgettable Hajj journey.

nazmin miah 3 months ago

I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third. Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey. Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip. As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team. Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s.

Hera Miah 3 months ago

My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was our second Umrah trip with Zam Zam, having also undertaken Hajj with them a while back too. From the initial booking stage, Brothers Fahim and Sharif at the Birmingham office were incredibly professional and supportive. They made sure we had all the necessary information and documentation, and they were always available to answer our questions and put our minds at ease before travelling. Their attention to detail and warm approach gave us real peace of mind, especially with our tailored needs of dates and times of travel. On the ground, the support continued with equal excellence. Brother Mahmood in Makkah and Brother Afsar in Madinah were both extremely helpful and approachable. From guiding us through the completion of our Umrah upon arrival to helping us maximise our time in both holy mosques, their knowledge and dedication made a big difference. The Ziarats in both cities were beautifully organised and added a deeply meaningful dimension to our trip, a useful and helpful reminder of the key historic sites and events in Islam. As a parent, I really appreciated how smoothly everything ran. We were able to focus fully on our worship and spiritual experience without worrying about logistics. My family and I are truly grateful to Zam Zam Travels for helping us create another memorable and blessed moment. Highly recommended — we would definitely travel with them again.

Adibah x 6 months ago

Alhamdulillah - just got back from our first Umrah Trip and it was wonderful from start to finish. Everything was seamless. Our leader (Abu Ubaydah) was so caring, thoughtful and inspiring. He was able to give us clear information on the Ziyaarats, check in on me and my family at various points throughout the trip and provide support whenever needed. The hotels were less than 5 mins walk from both Masjids and coaches were available when travelling certain distances. Inshallah we will be travelling with Zam Zam ltd. again in the future - Ameen. We have recommended this group to our relatives as well. We made great friends on the trip and as a first Umrah trip - it is experience I will treasure. May Allah (swt) bless you. Ameen.