Faisal Haseeb

1 year ago

I went to Hajj with LCHU this year (2019). I'm extremely pleased with the way things were arranged for me as I had particular needs as I wanted to travel on my own from Pakistan. It would never be enough to thank Mr. Amin Swati, he was extremely helpful and went to lengths to arrange this for me - I'd always remain grateful to him. Group leaders brother Yaseen & Moulana Haleem won my heart. I'd also like to mention brother Raheel who was very helpful on my arrival in Medina. My prayers with all of them, may Allah SWA bless them all and give them jazay khair, Ameen. However, the so called Mufti in the group didn't impress me one bit and other members of group also find his attitude intolerable. He set a very poor impression from day one to the end (at least he was consistent). Also, another gentlemen who was to take care of our accommodation on our arrival in Mecca was very laid back, had a very aggressive and poor attitude towards all Hajis. I noticed his dealings with other people and believe me it was shocking. But again, Brother Yasin and Moulana Haleem were always available to get us through the problems with ease. The service and accommodation in both Medina (Saja Medina) and Mecca (Retaj Al Bait) were good, if not great. Accommodation in Mecca was not per the package (Quad sharing), that disappointed me a bit but it was great to meet different people who were very nice and cooperative. We didn't encounter any issues with the people we shared rooms. The travel arrangements were OK. Travel was organised by LCHU but they were not the actual suppliers and the supplier's time keeping was not great but again that was due to the horrible traffic in Mecca. I must say the people in our group were amazing and all very caring towards each other and we had a great time together. May Allah SWA bless all and accept our Hajj and all the parayers. I was told by family and friends to expect the unexpected and this is what we faced but I do not have any reason to complain about LCHU as Hajj is suppose to be a test for you and it is all about Sabr and patience. I'd highly recommend LCHU and would definitely (InshaAllah) use their services again. Ameen Bhai, Yaseen Bhai, Moulana Sahab you all are gems, it would never be enough how much I thank you - may Allah SWA bless you all and give jazay khair, Ameen.

Amir Ahmed

1 year ago

In reply to "kamran khalid" I have to disagree with this person. I too am going on hajj with these brothers this year inshallah. I am only updating my original review to make it clear that the brothers did have to change some of the flights around due to Saudi restrictions on flights leaving out of Jeddah on the 16th of August as was their original schedule. I was not happy to hear of the changes they had to make but upon hearing the reason for this I was satisfied that they have tried their utmost to try to resolve the issue in a satisfactory manner. May Allah give us all the ability to have sabr, may he make it easy and accept our Hajj. Ameen.

Alee S

1 year ago

Assalamu Alaykum, I called this company a few times last week and was promised a call back each time. This week did the same and was promised a call back so on Tuesday I called requesting a quote was told would be emailed next day. Still nothing Alhamdulilah found elsewhere now. Sad that an Islamic journey is tainted by such lack of courtesy.

s s

1 year ago

I went on Hajj with these guys (2019), I recommend hajj most definitely,BUT I DO NOT RECOMMEND THIS COMPANY. they do not care and they will let u down . They just expect people to forgive and accept whatever their service is because its hajj..

Najib Naimi

1 year ago

Total disappointment I went hujj this year with this company I knew them from before I traveled with them this year we were 11 people sleeping in 1 room very bad service in hujj meena madina muzdelefa on the way back our bus was broken down towards the airport nearly missed our flight and couldn't even get a zamzam water our teacher felt pity on us and give me his zamzam I wont recommend this company to anyone very disappointed

Sadika Choudhury

8 months ago

Excellent value for money. LCHU staff were at hand every step of the way and toiled around the clock to provide a smooth and easy experience for hujjaj. Would highly recommend.