Al Kiswah Towers Hotel is set near Makkah Museum and features free car parking, a safe deposit box and a lift. The venue comprises 4500 rooms. Free Wi Fi is provided throughout the property. Abraj Al-Bait Towers is 1.6 km...
Al Kiswah Towers Hotel is set near Makkah Museum and features free car parking, a safe deposit box and a lift. The venue comprises 4500 rooms. Free Wi Fi is provided throughout the property. Abraj Al-Bait Towers is 1.6 km from the accommodation, while Masjid Al Haram is 1450 meters away. It is 1 km from downtown Mecca. A mini bar, climate control and a cupboard are provided in every room for guests' comfort. The rooms offer city views. A shower and bath sheets are included in each room at the hotel.
Guest Reviews (10)
Syed Faisal
3 months ago
4/5
I had a great stay at this hotel. The location is excellent. just a 15 minute walk to Haram Shareef, which made everything very convenient. It's a big hotel with...
I had a great stay at this hotel. The location is excellent. just a 15 minute walk to Haram Shareef, which made everything very convenient. It's a big hotel with all the essential amenities. One of the best things is that there are several good restaurants right downstairs and a grocery store nearby for anything you might need. Overall it is a comfortable and hassle free experience. Would definitely stay here again.
Faisal Nadeem
3 months ago
5/5
First of all, location is super great. 10 minutes walk and you will be infront of gate 114. There are 24/7 shuttle buses that drop you to jarwal bus station....
First of all, location is super great. 10 minutes walk and you will be infront of gate 114. There are 24/7 shuttle buses that drop you to jarwal bus station. However, we stayed with a baby and it was a hassle to get on the bus. Because people are so inconsiderate that they don’t offer you a seat if you are standing while holding the baby. Moreover, If you leave the haram right after any salah for example isha then it will be very difficult to walk towards hotel or bus stop due to crowd and street vendors occupying most of the space on the roads. Therefore, we always waited half an hour after isha salah and then walked towards hotel. (That was after eid)
Regarding our stay, we were four adults, one baby. Check-in wasn’t smooth, had to wait for an hour to get the keys. Rooms are just ok, probably its time for some renovations. Right after check-in, I found bathroom is dirty with hairs on floor. Service people are super nice and coordinate with you very well for cleaning and other stuff. There are plenty of baqalas, restaurants around. Food delivery apps works just fine and they can easily get to the location. Wifi internet sucks, even mobile internet wasn’t fully available in our room.
I will definitely stay again just for 10 minutes walk to haram 😀
Ramish Afaq
3 months ago
4/5
Good 4 star hotel near to all amenities. 24/7 access to shuttle service and all sort of food ang groceries shops at the doorstep. Hotel is very busy itself and...
Good 4 star hotel near to all amenities. 24/7 access to shuttle service and all sort of food ang groceries shops at the doorstep. Hotel is very busy itself and you’ll always find husstle bussle around the area. Hotel has its own shopping center to buy all necessary stuff. Drop of of shuttle bus leads you straight to the gate 60. If you prefer to walk, it still not very far. If you’re taking taxi from airport to get to the hotel just say “Abrazul Kiswa” and it will drop you staright infront to the hotel building. Highly recommended.
Fayaz R
4 months ago
4/5
Great value for the money. The service here is amazing. Their quality team to extra steps to help us when there was an issue with our room. They also spoke...
Great value for the money. The service here is amazing. Their quality team to extra steps to help us when there was an issue with our room. They also spoke great English. Thank you Sanah for all your help!
The rooms are a little tight and walls are a bit thin but for the price you can’t complain. Also if you get a haram view room it’s amazing. Would stay here again.
Muhammad Rehan Azhar
4 months ago
5/5
Wonderful experience at a great price. We stayed in Tower 1. Great value for money. The shuttle buses were timely available. Rooms were spacious and cozy. Abdul Aziz at reception...
Wonderful experience at a great price. We stayed in Tower 1. Great value for money. The shuttle buses were timely available. Rooms were spacious and cozy. Abdul Aziz at reception was very kind and accommodating. Overall vibe of the hotel was very great and had a lively atmosphere. Definitely coming again.
syrine fradi
2 years ago
2/5
TL;DR: book in a different hotel.
I am speechless honestly, i have read so many reviews about this place and was actually recommended to stay here but the state the room...
TL;DR: book in a different hotel.
I am speechless honestly, i have read so many reviews about this place and was actually recommended to stay here but the state the room i was provided is in left me with my jaw on the floor. I can not take enough pictures to show how dirty this room is and when i tried to call the reception the phone was unplugged then when i plugged it and called no one answered.. this is not worth the price at all, i do not recommend (also there were no toiletries just a bar of soap)
Edit: i got bitten by bed bugs too
World of Information
2 years ago
3/5
Location is good but they will drop you very far by bus, better to have taxi to save time. Rooms are not expensive but not up to standard, parking is...
Location is good but they will drop you very far by bus, better to have taxi to save time. Rooms are not expensive but not up to standard, parking is not free 4sr an hour. Security is rude no one will guide what to where to go misinformation all over.
They have to improve their management and customer services.
Parking place is very small and you special skills to park 😂
Fatima Carr
2 years ago
2/5
I cannot believe the utter disaster that is this hotel! It's beyond belief, the worst hotel I've ever had the misfortune of staying in my entire life. The air conditioning...
I cannot believe the utter disaster that is this hotel! It's beyond belief, the worst hotel I've ever had the misfortune of staying in my entire life. The air conditioning is an absolute nightmare. It's like a malfunctioning beast that never stops. The temperature just keeps rising and rising, and you have to practically break the remotes and wrestle with the plugs to get it to work, but even then, it's a lost cause.
The state of the walls is simply appalling. They are literally falling apart before my eyes. When my poor mother attempted to switch on the lamp it resulted in the entire wall board collapsing on my mother, it was an outright health and safety hazard! Can you imagine? It's absolutely unacceptable!
Now let's talk about the mat. Oh, what a joke! It's placed haphazardly, creating a health hazard in itself. It's filthy beyond words, littered with all sorts of food and insects crawling around. Disgusting!
And don't even get me started on the beds. They're so unstable and rickety, it feels like sleeping on a pile of rocks. The duvet cover is a disaster in its own right – ugly, torn, and reeking of sweat. It's repulsive!
Can you believe they won't even provide basic necessities like toilet rolls and clean towels unless you specifically ask for them? It's outrageous! And let's not forget the muck surrounding the basins, adding to the overall filthiness of this wretched place.
To top it all off, the shower head decided to take a dive on my sister's toes. Can you imagine the pain and discomfort? This place is a nightmare!
The cherry on the cake was when, after lodging complaints, we were rudely woken up in the middle of the night to switch rooms. Guess what? The other room was even worse! I can't believe they have the audacity to call this a hotel.
This whole experience has been a heart-wrenching disappointment. It's simply the worst hotel in the entire world, and I'm absolutely devastated that I wasted my hard-earned money and valuable time on this nightmarish excuse for accommodation.
Haneefah AH
2 years ago
3/5
The very first stay I got a decent city view. The second time, I booked a room with a city view again, but instead, I got a pigeon/alleyway view as...
The very first stay I got a decent city view. The second time, I booked a room with a city view again, but instead, I got a pigeon/alleyway view as apparently there were no more rooms available. Also, the carpet wasn't the cleanest. It's a decent place to stay provided it's not overpriced because you're basically paying for a room full of beds. The best thing about the hotel is the location. It's not at right at the haaram, but it's good enough to walk there or take the free shuttle bus. It's about a 5 minute walk to where the shuttle bus drops you off, then another 10-15 minutes to actually walk into the haaram. It's decent for a short-term stay or if you'll be at the haaram a lot and just need a place to sleep.
Muhammad Haroon Iftikhar
2 years ago
3/5
3 star Hotel for a good price even in Ramzan 2023. Good Shuttle bus. Room Service was good. First time i stayed in Tower 2 or1 the room was very...
3 star Hotel for a good price even in Ramzan 2023. Good Shuttle bus. Room Service was good. First time i stayed in Tower 2 or1 the room was very clean, this time i stayed with family in tower 5, the room was not very clean.
All 10 reviews shown above.
MADINAH
Emaar Taibah
Room
14 mins
5 Nights
11 reviews
Well situated in Al Madinah, Emaar Taiba Hotel offers air-conditioned rooms with free private parking and room service. The property is located 5.4 km from Quba Mosque, 5.8 km from Qiblatain Mosque and 8.1 km from Mount Uhud.
At the hotel,...
Well situated in Al Madinah, Emaar Taiba Hotel offers air-conditioned rooms with free private parking and room service. The property is located 5.4 km from Quba Mosque, 5.8 km from Qiblatain Mosque and 8.1 km from Mount Uhud.
At the hotel, all rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. The units will provide guests with a fridge.
Speaking Arabic, English and Urdu at the reception, staff are always at hand to help.
Al Hukeer Lowna Park is 8.3 km from Emaar Taiba Hotel, while Jabal Ahad Garden Park is 8.5 km away. The nearest airport is Prince Mohammad bin Abdulaziz International Airport, 15 km from the accommodation.
Guest Reviews (11)
Ki Kiyya
1 month ago
3/5
Emaar Taib hotel is good and not bad, but it seems like an old hotel. Staff is nice and communicates well with me. Only the location is not what I...
Emaar Taib hotel is good and not bad, but it seems like an old hotel. Staff is nice and communicates well with me. Only the location is not what I was hoping for. It is only the location of the hotel that I dislike a little bit compared to other hotel I stayed in January 2024, and it is my second trip to this beautiful city of the prophet Mohammed SAW
Areeb Ur Rehman
1 month ago
4/5
The hotel is well-located, and the rooms and bathrooms are clean, though slightly compact. The staff is exceptionally polite and helpful, especially the housekeeping team from Bangladesh and receptionists Mohammed...
The hotel is well-located, and the rooms and bathrooms are clean, though slightly compact. The staff is exceptionally polite and helpful, especially the housekeeping team from Bangladesh and receptionists Mohammed and Abdul Latif. Overall, I’m satisfied with the hotel, especially considering the cost—great value for money.
Momina Arshad
4 months ago
1/5
The location is good. But It’s a shabby hotel, more towards a 2 star hotel. Toilets are tiny and not very clean. Walls are not sound proof so it’s extremely...
The location is good. But It’s a shabby hotel, more towards a 2 star hotel. Toilets are tiny and not very clean. Walls are not sound proof so it’s extremely hard to sleep, more like sleeping on the road, it can get EXTREMELY noisy from the cleaners/staff side throughout the night, plus customers ofcourse. Better to opt for another hotel in the area.
Abdul Waheed
4 months ago
5/5
Room typical size to similar hotels.
Service, receptionist Abdul Latif was very helpful to the extent he agreed to accept my online order delivery, Bell Man and room service lads were...
Room typical size to similar hotels.
Service, receptionist Abdul Latif was very helpful to the extent he agreed to accept my online order delivery, Bell Man and room service lads were very co-operative.
Definitely value for money and would be more than happy to stay, again. In-Sha-Allah.
Farah Davids
5 months ago
1/5
Great service upon booking in but that’s where it ends. The room and bathroom were never cleaned for the entire stay. The bathroom is the pits and the shower...
Great service upon booking in but that’s where it ends. The room and bathroom were never cleaned for the entire stay. The bathroom is the pits and the shower is hand held. We asked for coffee upon arrival but they never replenished again. Always having to ask for toilet rolls. The geyser is a switch in the bathroom that we put off accidentally. Needless to say we had cold water for two days until they showed us the problem. No cupboard space so you have to live out of a suitcase. You have to make up your own bed. There is no space in the room so salaah has to be made in the passage by some.
Waleed Al-Amin
7 months ago
3/5
Let’s start with the positives: the hotel is conveniently located, just a 7 to 10-minute walk from the mosque, which is excellent. There are plenty of shops nearby, and the...
Let’s start with the positives: the hotel is conveniently located, just a 7 to 10-minute walk from the mosque, which is excellent. There are plenty of shops nearby, and the on-site café is a great addition. Additionally, the staff are incredibly friendly and welcoming, which enhances the overall experience.
However, the main drawback for me was the consistent lack of toilet tissue and towels. Despite repeated requests, these essentials were never provided, which seems to be a recurring issue at this hotel. If management could address this, it would significantly improve the experience and elevate the hotel to a five-star standard, especially given its affordability.
Fahad Khan
2 years ago
2/5
Very bad service 😒.. room are super small also bathroom are very dirty no water supply is very low in bathroom . I try to take shower and has no...
When you come to lobby it looks like 4 star but when you go to your floor and rooms it is not even 1 star. The WiFi password is written...
When you come to lobby it looks like 4 star but when you go to your floor and rooms it is not even 1 star. The WiFi password is written in very big text but WiFi does not work at all. There are lices in the bed. The beds are really hairy. No cleanliness. Lipstick on the curtain. Curry gravy on the bed. Very smelly rooms. Would never recommend even if free. If you like living in the vomiting area then visit.
Sharmin Mohammed
2 years ago
2/5
All was rubbish that included rooms, as well as service .the rooms are dirty ,there is hair on the beds, and all the toilets are broken and in gross...
All was rubbish that included rooms, as well as service .the rooms are dirty ,there is hair on the beds, and all the toilets are broken and in gross quality. We had already reserved the rooms, but they made us wait for 2 hours in the lobby and then they gave us rooms on different floors, after all this the rooms were not cleaned before giving them to us. When we asked to have the sheets changed, no action was taken.
Edib Smolo
2 years ago
4/5
The only good thing about this hotel is the location.
It’s rooms are small, not well-maintained. Room were not cleaned during the stay.
Internet is not working.
Elevators are small and cannot get...
The only good thing about this hotel is the location.
It’s rooms are small, not well-maintained. Room were not cleaned during the stay.
Internet is not working.
Elevators are small and cannot get many people, hence very useless during the rush hours.
Toilet is below average.
Overall, this hotel is good for budget stay onky due to its location.
Dr Omer Aziz
2 years ago
4/5
Very close to Haram from Salam gate. Excellent location. The rooms are okay and service is also okay. Has a food corner inside the lobby that has basic food stuff....
Very close to Haram from Salam gate. Excellent location. The rooms are okay and service is also okay. Has a food corner inside the lobby that has basic food stuff. Parking is usually not available with them so one has to park outside in streets.
Amazing customer service with well organised team. I am happy to say that I was greated very professionally and with friendly people. I shall insallah see you very soon:))...
Amazing customer service with well organised team. I am happy to say that I was greated very professionally and with friendly people. I shall insallah see you very soon:)) I absolutely advise this team to brothers and sister who want to take a tour to umrah :)
sarfraz ejaz
7 months ago
5/5
Salam all,
Alhumdulila this was my first time going for ummrah and had a good trip from start to end.
Mashallah the brothers were very supportive especially with my mobility needs.
I would...
Salam all,
Alhumdulila this was my first time going for ummrah and had a good trip from start to end.
Mashallah the brothers were very supportive especially with my mobility needs.
I would recommend traveling with Ibrahim tours for your future ummrah trips inshallah
Yazmin Khan
7 months ago
5/5
Alhumdulilah had a very good trip with Ibadah Tours. Medinah was especially amazing hotel was on the doorstep of masjid nabawi. Makkah hotel was a little further out, suitable for...
Alhumdulilah had a very good trip with Ibadah Tours. Medinah was especially amazing hotel was on the doorstep of masjid nabawi. Makkah hotel was a little further out, suitable for younger families. All in all, very good trip We had an amazing tour guide brother Mushahid & it was great having Shaykh Yusuf there. Abdul Malik bhai was very helpful, and reliable always acsessable.
May Allah reward you all for everything you've done ameen
Khan Family.
Nazrul Islam
1 year ago
5/5
Alhamdulilah recently went to umrah with Ibrahim tours, their service was brilliant and they were really proactive in ensuring everyone in our group of 41 people were all guided and...
Alhamdulilah recently went to umrah with Ibrahim tours, their service was brilliant and they were really proactive in ensuring everyone in our group of 41 people were all guided and supported. Memories I will cherish all life. Would highly recommend using them if you intend on doing umrah.
4.8/5
HalalTrek
overall rating
5 reviews
London-based Ibrahim Tours was formed by experienced British hajj and umrah professionals working in the travel and tourism industry ranging from Europe, the Arabian Peninsula, East-Asia and Africa.
Our experience has brought us closer to many partners in the Kingdom of Saudi Arabia including airlines and hotels, which in turn allows us to negotiate great deals, and more importantly for us to build a lasting relationship based on trust, empathy and goodwill so that you can be rest assured that your sacred journey of a lifetime will be hassle-free bi-ithnillah (by the Will of Allah).