I had an excellent experience with my Zam Zam travel, thanks to the knowledgeable guides and professional organization throughout the journey. The guides were well-versed in the rituals of Hajj,... Read more

I had an excellent experience with my Zam Zam travel, thanks to the knowledgeable guides and professional organization throughout the journey. The guides were well-versed in the rituals of Hajj, offering clear explanations and spiritual insights that enriched every step of the pilgrimage. The travel agency managed all logistics efficiently making a potentially complex experience smooth and stress-free. Their attention to detail and commitment to service allowed me to focus fully on the spiritual aspects of the pilgrimage. Read less

Alhamdulillah, I had the incredible blessing of performing Hajj with Zamzam Travels, and it was truly a wonderful and spiritually uplifting experience. I travelled with Brother Omar and Al Amin,... Read more

Alhamdulillah, I had the incredible blessing of performing Hajj with Zamzam Travels, and it was truly a wonderful and spiritually uplifting experience. I travelled with Brother Omar and Al Amin, and I can’t thank them enough for the care, guidance, and support they provided throughout the journey. As a sister travelling for Hajj, I felt safe, supported, and respected at every stage. The organization and attention to detail were exceptional, from the accommodations and transportation to the religious guidance and group coordination. Brother Omar and Al Amin were always there with calm leadership and clear communication, making sure everything went smoothly for everyone. Their sincerity and dedication made this journey even more special. It wasn’t just a trip—it was a transformative spiritual experience shared with a compassionate group and trustworthy guides. I wholeheartedly recommend Zamzam Travels to anyone who’s planning their Hajj or Umrah. May Allah reward Brother Omar, Al Amin, and the entire team for their efforts and allow them to continue serving the Ummah with excellence. Jazakum Allahu Khayran for an unforgettable Hajj journey. Read less

I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received... Read more

I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third. Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey. Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip. As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team. Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s. Read less

My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was... Read more

My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was our second Umrah trip with Zam Zam, having also undertaken Hajj with them a while back too. From the initial booking stage, Brothers Fahim and Sharif at the Birmingham office were incredibly professional and supportive. They made sure we had all the necessary information and documentation, and they were always available to answer our questions and put our minds at ease before travelling. Their attention to detail and warm approach gave us real peace of mind, especially with our tailored needs of dates and times of travel. On the ground, the support continued with equal excellence. Brother Mahmood in Makkah and Brother Afsar in Madinah were both extremely helpful and approachable. From guiding us through the completion of our Umrah upon arrival to helping us maximise our time in both holy mosques, their knowledge and dedication made a big difference. The Ziarats in both cities were beautifully organised and added a deeply meaningful dimension to our trip, a useful and helpful reminder of the key historic sites and events in Islam. As a parent, I really appreciated how smoothly everything ran. We were able to focus fully on our worship and spiritual experience without worrying about logistics. My family and I are truly grateful to Zam Zam Travels for helping us create another memorable and blessed moment. Highly recommended — we would definitely travel with them again. Read less

Alhamdulillah - just got back from our first Umrah Trip and it was wonderful from start to finish. Everything was seamless. Our leader (Abu Ubaydah) was so caring, thoughtful and... Read more

Alhamdulillah - just got back from our first Umrah Trip and it was wonderful from start to finish. Everything was seamless. Our leader (Abu Ubaydah) was so caring, thoughtful and inspiring. He was able to give us clear information on the Ziyaarats, check in on me and my family at various points throughout the trip and provide support whenever needed. The hotels were less than 5 mins walk from both Masjids and coaches were available when travelling certain distances. Inshallah we will be travelling with Zam Zam ltd. again in the future - Ameen. We have recommended this group to our relatives as well. We made great friends on the trip and as a first Umrah trip - it is experience I will treasure. May Allah (swt) bless you. Ameen. Read less

Most incredible experience in this Dunia so far. Brother Ameer who travelled with us from Zam zam travel was very knowledgeable and explained things beautifully Alhamdullilah especially in the Ziarats.... Read more

Most incredible experience in this Dunia so far. Brother Ameer who travelled with us from Zam zam travel was very knowledgeable and explained things beautifully Alhamdullilah especially in the Ziarats. Zam Zam travels was very organised with people ithere to support their operation and our visit. May Allah SWT accept all their duas. Definitely will go back Insha'allah and use them again! Read less

Alhamdullilah, this was my first experience completing Umrah. I am so pleased to say that the whole journey was organised well, and ran smoothly day to day. Our group leader... Read more

Alhamdullilah, this was my first experience completing Umrah. I am so pleased to say that the whole journey was organised well, and ran smoothly day to day. Our group leader (Abu Ubaydah) was kind, considerate, thoughtful, and made sure to check in daily to see how we were feeling and doing. The ziyarats were completed via coach (as a group) and these were very insightful, but there was also opportunities to experience both Makkah and Madina independently from the rest of the team. As someone who can feel anxious about travelling, this truly was an incredible experience spiritually and I’m very thankful to Zam Zam ltd. To mention also- the hotels at both locations were less than 2 minutes from the Haram and the Nabawi mosques, meaning we could access easily for prayers, and not get lost!! Alhamdullilah 🤲🏽 Read less

I have been to Umrah numerous times with Zam Zam Travels are trustworthy and outstanding. This time again, the services they provided were exceptional. From the preparation to the end... Read more

I have been to Umrah numerous times with Zam Zam Travels are trustworthy and outstanding. This time again, the services they provided were exceptional. From the preparation to the end of this spiritual journey – I was very impressed with them. Brother Sharif was very helpful and gave excellent service in the UK- He was very informative at all points of our preparations. Support was given in the whole e-visa process and managed to add my sister and my nephew at the last minute - Alhamdulillah. Reaching Jeddah, we were greeted at the airport, and Brother Mahmud got us to perform Umrah with ease. Brother Mahmud was understanding, supportive and always checked upon us. I wanted to do another Umrah and they provided information and supported me how to get to Masjid Aisha. The transition in going to Medina was done well as the transport was First Class. Brother Afsar was very helpful and always checked upon us, the organisation for the Ziyarat of the different Masjids in Madinah Munwarah were insightful and the Ziyarat to the Roza of the Muhammad S.A.W was done so efficiently that it was surreal. I would highly recommend Zam Zam Travels as they gave us excellent hotels which were very near to both Holy Places, the service provided was outstanding – will go again with them 😊. I am very grateful that they have made my dream come true and may Allah swt give them Barakah. Read less

Recently went to Umrah using ZamZam Travels. Did not have one fault with travelling with these guys. They offered a Brilliant package which included staying in 5* hotels, which were... Read more

Recently went to Umrah using ZamZam Travels. Did not have one fault with travelling with these guys. They offered a Brilliant package which included staying in 5* hotels, which were all located near the Mosques, shopping malls and restaurants both in Mecca and Medina. Everything was walking distance which made life a lot easier for us all.The staff were all nice and friendly and looked after us all. Met some lovely people during this trip and it’s been an unforgettable, life changing experience, Alhamdulillah. Inshallah everyone gets an opportunity to go. Read less

For Hajj We went with Zamzam travels through Al-Rajhi. Overall they weren’t helpful. The 5 days in Mina was Oke for us Alhamdulilah. It was managed in the best way... Read more

For Hajj We went with Zamzam travels through Al-Rajhi. Overall they weren’t helpful. The 5 days in Mina was Oke for us Alhamdulilah. It was managed in the best way possible by Al Rajhi. On the other hand a lot of elderly people were stranded and that could have been avoided. Customer service was horrendous by Zam zam travels - They really didn’t apologise for anything. Anyone booking Hajj- avoid Zamzam travels. Read less