We had the most memorable time at this hotel. We were there to perform our umrah, and the rooms were so comfortable. The bathrooms were fantastic with good pressure and... Read more

We had the most memorable time at this hotel. We were there to perform our umrah, and the rooms were so comfortable. The bathrooms were fantastic with good pressure and gorgeous hot water. The elevators were so impressive because there was hardly any delay despite the hotel being quite full.  The hotel is located within the haram and is a few minutes to gate 79 (King Fahd Gate). So convenient. There is a lovely mall downstairs at kevel C1, which is also the level used to exit to the haram. The mall has some great shops and fantastic restaurants. You can get the famous milk tea upstairs at the mall's food court. The breakfast is incredible! I was shocked by the amazing range of foods on offer. They start breakfast a bit late at 6.30 am, which is not always convenient if you are praying fajr salat at 5am. It means you have a super long wait. However, I definitely recommend going g to breakfast early as it gets busier as the morning wears on. Breakfast ends at 11 am, with the last entry to the breakfast area at 10.30 am. The beds are very comfortable, and I slept like a log. The air-conditioning is very good, despite the blazing heat outside (we were there at the onset of summer and it was sweltering outside). I love the loudspeaker in the room, which means you hear all the salat in the haram directly. There were some instances where it was easier for me to pray in the room, and I didn't feel like I missed out at all. I recommend this hotel and would definitely come back. Read less

Amazing hotel with amazing shops within. The rooms are modern clean and spacious. With great room service and housekeeping and multiple calls throughout the day to make sure service and... Read more

Amazing hotel with amazing shops within. The rooms are modern clean and spacious. With great room service and housekeeping and multiple calls throughout the day to make sure service and everything is good and if anything needs improved or if anything is needed. Breakfast is great and the walk to the haram is very short. The location is right behind dar al taqwa. Read less

Please be aware that the hotel takes your booking and it is very misleading. I have booked for 2 Adults and 2 Children ages 12 & 12. Upon arrival they... Read more

Please be aware that the hotel takes your booking and it is very misleading. I have booked for 2 Adults and 2 Children ages 12 & 12. Upon arrival they have provided a room with 2 single beds. Any reasonable person will accept that 4 persons cannot fit on 2 single beds. The beds are literally single not extra large or anything just regular singles. But the hotel will not provide any extra bedding and insist I have to pay for extra beds. How is this fair? If the hotel want to do this they should not be accepting bookings in this way as they are misleading. Also if they are accepting this type of booking then they have a duty to advise before guest arrival that they will only provide 2 single beds. This way the guest has a choice to decide if they will keep the booking. Clearly nobody will as they will not fit. So the message is stop misleading and start being fair. Read less

Dear Hyatt Regency Team, I hope this message finds you well. I am considering booking a room at your hotel, but I have a quick question before finalizing my reservation. During a... Read more

Dear Hyatt Regency Team, I hope this message finds you well. I am considering booking a room at your hotel, but I have a quick question before finalizing my reservation. During a previous stay at a different hotel in makkah, I encountered an issue where the windows could not be opened. Since I am sensitive to air conditioning, it is important for me to have access to fresh air. Could you please confirm whether the windows in your guest rooms can be opened? Thank you in advance for your help. I look forward to your response. Best regards Read less

We stayed at the Hyatt Regency Hotel in Makkah for two days during Ramadan, and I must say it was our best and most memorable trip. It was my sister’s... Read more

We stayed at the Hyatt Regency Hotel in Makkah for two days during Ramadan, and I must say it was our best and most memorable trip. It was my sister’s first time visiting Makkah, and thanks to this hotel, her Umrah and Ibadah experience was smooth and easy. My elderly mother was also very happy with the stay. Since the hotel is just a short walk from the Haram, she was able to go by herself without any difficulty, which gave us peace of mind. The location is excellent—right next to the Haram. There’s a shopping center downstairs, and even a mosque inside the hotel with separate prayer areas for men and women, which was very convenient. We booked a deal that included both Suhoor and Iftar, and the food was amazing with so much variety. The rooms were clean, spacious, and the hotel has all the amenities you could need. The staff was really helpful and kind throughout our stay, always ready to assist with a smile. I would definitely recommend this hotel to anyone planning to visit Makkah! Read less

Jabal Omar Hyatt Regency is a 5-star hotel located in the heart of Mecca, Saudi Arabia. It is within walking distance of the Grand Mosque, and it is also close... Read more

Jabal Omar Hyatt Regency is a 5-star hotel located in the heart of Mecca, Saudi Arabia. It is within walking distance of the Grand Mosque, and it is also close to a number of other important religious sites. The hotel has a total of 1,510 rooms and suites, all of which are spacious and luxuriously appointed. The rooms feature floor-to-ceiling windows with views of the city or the Grand Mosque, king-size beds, marble bathrooms, and a variety of amenities. The hotel has a number of dining options, including a buffet restaurant, an à la carte restaurant, a coffee shop, and a rooftop bar with stunning views of the city. There is also a spa, a fitness center, and a swimming pool. The hotel's staff is friendly and helpful, and they are always willing to go the extra mile to make sure that guests have a pleasant stay. Here are some of the pros and cons of Jabal Omar Hyatt Regency: Pros: Excellent location Spacious and luxurious rooms Variety of dining options Friendly and helpful staff State-of-the-art facilities Cons: Can be noisy during peak times Expensive Some rooms have limited views Overall, Jabal Omar Hyatt Regency is a great choice for travelers who are looking for a luxurious and convenient hotel in Mecca. The hotel is well-located, the rooms are spacious and luxurious, and the staff is friendly and helpful. However, the hotel can be noisy during peak times and it is quite expensive. Here are some tips for staying at Jabal Omar Hyatt Regency: Book your room early: The hotel is popular, so it is important to book your room early, especially if you are traveling during peak times. Ask for a room with a view of the Grand Mosque: If you want to wake up to stunning views of the Grand Mosque, be sure to ask for a room with a view. Bring earplugs: The hotel can be noisy during peak times, so it is a good idea to bring earplugs if you are sensitive to noise. Be prepared to spend a lot of money: The hotel is quite expensive, so be prepared to spend a lot of money if you stay there. I hope this helps! Read less

Rooms are great and the furniture is in great new shape EXCEPT for the carpets! They're very dull and look and feel so worn out and not vacuumed regularly enough!!... Read more

Rooms are great and the furniture is in great new shape EXCEPT for the carpets! They're very dull and look and feel so worn out and not vacuumed regularly enough!! It's worth noting that there's no fridge nor a coffee station in the room. The breakfast buffet is huge quantity but average in quality. However, location is top and service is outstanding. Read less

I was extremely pleased with my stay at this hotel. The room was spacious, comfortable and clean. We had a nice view of the Clock Tower. Hotel diner was excellent,... Read more

I was extremely pleased with my stay at this hotel. The room was spacious, comfortable and clean. We had a nice view of the Clock Tower. Hotel diner was excellent, with a huge variety of food options cooked to perfection. Staff were friendly and approachable. Overall I would highly recommend this hotel. I would definitely consider booking again in the future. I’d like to say a big thank you to all the staff at Hyatt Regency for making my stay special. Thank you once again. Read less

Having stayed in this hotel and other hotels in Jabal Omar,we chose to return to Hyatt because of their spectacular breakfast. Special thanks to Parvez who went out of his... Read more

Having stayed in this hotel and other hotels in Jabal Omar,we chose to return to Hyatt because of their spectacular breakfast. Special thanks to Parvez who went out of his way each morning to make our breakfast enjoyable. The rooms are spacious,has plenty of natural light and all the staff including housekeeping are delightfully pleasant. Read less

Service, food and the condition of the hotel and rooms are great. However, it is quite a distance to get to the Mosque as they close off most... Read more

Service, food and the condition of the hotel and rooms are great. However, it is quite a distance to get to the Mosque as they close off most of the entrances and direct you to the extension. Location is a key factor and there are probably better located hotels which will allow you to get into the Gharam. Read less

Friendly and accommodating staff. The room was spacious, clean and very comfortable. The breakfast buffet surpassed any hotel I've ever been to. Food was delicious and the dining area has... Read more

Friendly and accommodating staff. The room was spacious, clean and very comfortable. The breakfast buffet surpassed any hotel I've ever been to. Food was delicious and the dining area has a welcoming ambiance. Located in close proximity to the Haram and there are a number of food outlets located on the lower floors of the hotel building. Read less

Good stay - nice touch with the club lounge - be aware this is only for 5-7pm and have a limited, repeated menu. The service was good. Location wise -... Read more

Good stay - nice touch with the club lounge - be aware this is only for 5-7pm and have a limited, repeated menu. The service was good. Location wise - one of the best in Makkah. However you don't get a full Haram view. Cleanliness is very good - excellent service at the reception desk and housekeeping. Disappointed with the bed size - despite the Hyatt website saying each bed sleeps 2, they don't - they're single beds. This is why we would reconsider staying here again. I would consider the Conrad where the bed size is more generous. Overall a good stay. Read less

Had a great experience. Very close to Haram (less than 5 min walking distance) Room super clean and well equipped. Staff very helpful. Perfect breakfast, wide range of options. Food court available in the same... Read more

Had a great experience. Very close to Haram (less than 5 min walking distance) Room super clean and well equipped. Staff very helpful. Perfect breakfast, wide range of options. Food court available in the same building. Read less

This is my first time and I was very satisfied with most of the services they provide. Rooms are specious and comfortable, also the cooling system is very good and quiet. Breakfast... Read more

This is my first time and I was very satisfied with most of the services they provide. Rooms are specious and comfortable, also the cooling system is very good and quiet. Breakfast is very good. There are variety of food and it tastes good. Overall 4.5/5 Read less

The distance to get to the haram is at least 10 minutes considering the slow lifts and would recommend making ways at least 5 minutes before the adhan. I would... Read more

The distance to get to the haram is at least 10 minutes considering the slow lifts and would recommend making ways at least 5 minutes before the adhan. I would not recommend using the AC as the air ventilation is dirty and you will end up falling sick. The hotel definitely needs to invest in new air conditioners that can be serviced regularly. However, it is one of the best hotels I have ever stayed in, the service was outstanding. Read less

If i could rate this hotel a zero i would. For the amount of money paid the services we got were so so so bad. The towels were disgusting with... Read more

If i could rate this hotel a zero i would. For the amount of money paid the services we got were so so so bad. The towels were disgusting with stains in them and body hair. TWICE. The sheets smelled like food. Actually the entire hotel smelled like food. The staff are not helpful. It took them 4 hours to deliver our shopping to the room. Total rip off. Most important thing is hygiene, there was none here i was so scared to even sleep on the ripped bed sheets that were provided. Disgusting. Read less

The location of the hotel is near the mosque, literally few steps from gate 79. The hotel is in a mall area, however the shops do not have variety of... Read more

The location of the hotel is near the mosque, literally few steps from gate 79. The hotel is in a mall area, however the shops do not have variety of options. There is a big super market in the mall which makes it easier to find anything u need. Wifi / Internet speed is very poor. Location is extra ordinary. Good place for food as well. Fair value of money. Read less

It's the same room either you book standard double bed or quad. How ever charges increase to a point that " nothing is saved" Its better to book twin room rather... Read more

It's the same room either you book standard double bed or quad. How ever charges increase to a point that " nothing is saved" Its better to book twin room rather than quad. Wifi is very poor. Housekeeping is very cooperative. Location is extra ordinary. Great place for food as well. Fair value of money. Read less

This hotel is literally few steps from gate 79 that is designated for women and any person who is planning for a Omra. The rooms are spacious and my room... Read more

This hotel is literally few steps from gate 79 that is designated for women and any person who is planning for a Omra. The rooms are spacious and my room specifically has a great view. The dine in menu does not have much options. The hotel is in a mall area, however the shops do not have variety of options. There is a big super market in the mall which makes it easier to find anything u need. Although they offer the choice that u can have a late checkout to 3 oclock and pay 25% of the stay or stay to 6 and pay 50%, they are always fully booked that they can not deliver this option. In summary The hotel is great Read less

We thank you ever so much for our stay and will be looking forward to more stays with you." "What a lovely accommodations you provide! I loved my sparkling clean... Read more

We thank you ever so much for our stay and will be looking forward to more stays with you." "What a lovely accommodations you provide! I loved my sparkling clean and charming room, A whole big thanks for consideration and understanding as we have an infant with us, letting us checked in early than we should was really appreciated . Read less

Although this is my second time to stay in this hotel. I was very satisfied with my first experience, however my second experience was not very impressive. The location of... Read more

Although this is my second time to stay in this hotel. I was very satisfied with my first experience, however my second experience was not very impressive. The location of the facility near the mosque and the attached mini mall remains a very attractive advantage. However staff services was not very welcoming and I felt some sort of dullness. The room furniture requires better maintenance particularly the carpet. The bathroom cleanness was above average. Value for money was not optimal maybe because it’s Ramadan season and prices for all hotels near the mosque are elevated. $$$$ My experience with Direct reservation via the reservation center of the hotel was below average customer service representative was not Very helpful which made me make my reservations through Booking.com I hope the hotel management pays more attention to find details to live up to the name of Hyatt Regency international Brand. Read less

The hotel, location and amenities are awesome. The bed are very comfortable and the rooms are also spacious. It's just 1-2 min walk from king Fahd gate Al Haram. However,... Read more

The hotel, location and amenities are awesome. The bed are very comfortable and the rooms are also spacious. It's just 1-2 min walk from king Fahd gate Al Haram. However, the attitude of room service is not good. We asked them to bring in the table and open it but at first he refused it. Upon asking again, he opened it as if he is doing something very big for us. I'm giving 2 star because of their behavior. Rest everything about the property is amazing. Read less

Highly recommended. Even though the hotels at clock towers are amazing but Jabal Omar is on another level. Their rooms are big and cleanliness is on spot. Also it's literally... Read more

Highly recommended. Even though the hotels at clock towers are amazing but Jabal Omar is on another level. Their rooms are big and cleanliness is on spot. Also it's literally 4-5 minute walk to Haram. It's definitely a place to stay-in. Read less

The staff needs little more training in customer service. We ordered the in room menu but nobody came to offer it. The breakfast was really amazing. Overall not a bad... Read more

The staff needs little more training in customer service. We ordered the in room menu but nobody came to offer it. The breakfast was really amazing. Overall not a bad place to stay. Read less

Convenient location with Haram a 5 minute walk from the hotel. Highly recommend this hotel. The staff were very friendly, the rooms were clean and tidy. Breakfast buffet was one... Read more

Convenient location with Haram a 5 minute walk from the hotel. Highly recommend this hotel. The staff were very friendly, the rooms were clean and tidy. Breakfast buffet was one of the best, endless options to satisfy all needs. Read less

Fast check-in process it takes less that two minutes. Available restaurants and cafes in the same building. Also pharmacy and supermarket available too. The distance from hotel entrance to haram... Read more

Fast check-in process it takes less that two minutes. Available restaurants and cafes in the same building. Also pharmacy and supermarket available too. The distance from hotel entrance to haram is 5 minutes walk. Room size is spacious and well maintained. Due to COVID-19 precautions the breakfast is served to the room. Room service response time is quick. Read less

unforgettable memories i stayed here for 10 days. that was two years ago everything here is perfect.. the location the holy masjid just two minutes walk.. the rooms very clean,... Read more

unforgettable memories i stayed here for 10 days. that was two years ago everything here is perfect.. the location the holy masjid just two minutes walk.. the rooms very clean, breakfast superb..shopping restaurants. i love everything about jabal Omar Hyatt Regency. Read less

One major thing that ruined this hotel for me was the air conditioning. My mum, dad and I got really sick. it seems as if they don’t regularly clean and... Read more

One major thing that ruined this hotel for me was the air conditioning. My mum, dad and I got really sick. it seems as if they don’t regularly clean and dust kept coming out of the filter. My mum being really sensitive to dust got really sick, we had to keep the air conditioning on though as it was really hot. Not a good place for health. Read less

The location is very near the mosque. The room was very spacious and clean, incredibly room sevice and housekeeping. The staff was always ready to do what we asked for. Really recommend... Read more

The location is very near the mosque. The room was very spacious and clean, incredibly room sevice and housekeeping. The staff was always ready to do what we asked for. Really recommend 👌 👌 Read less

Terrible Experience – Not a 5-Star Hotel! Do not be fooled by the 5-star rating — this hotel is barely a 3-star at best. Our first room had visible mould, a... Read more

Terrible Experience – Not a 5-Star Hotel! Do not be fooled by the 5-star rating — this hotel is barely a 3-star at best. Our first room had visible mould, a broken shower and bathtub, filthy carpets, and layers of dust and dirt everywhere. We requested a room change, but the second room had the exact same issues. The third room was even worse — it started to smell like sewage shortly after we checked in. The entire hotel is extremely outdated, with rooms that look like they haven’t been renovated since the 1980s. This is nowhere near the standard you’d expect from a supposed 5-star establishment. To make matters worse, Alharam Travel (Romford Road, London) changed our hotel last minute — not once, but twice — and placed us in this awful place. Completely unacceptable and disappointing from both the hotel and the travel agency. Avoid at all costs. Read less

Love the hotel. Fantastic location. The size of the room is brilliant as well. Breakfast is mid. The main issue is the lifts. They take too long when there is a lot... Read more

Love the hotel. Fantastic location. The size of the room is brilliant as well. Breakfast is mid. The main issue is the lifts. They take too long when there is a lot of people. No algorithm just stops at every single floor. Annoyingly 1 or 2 of the lifts are just for service too. Read less

I was lost every time when getout from masjid I didn't find my way cause the signe of el harithya is hiding down is not on the top... Read more

I was lost every time when getout from masjid I didn't find my way cause the signe of el harithya is hiding down is not on the top like the other hotel even is to close to the harassment and the elevators take time too. Read less

Title: Conveniently Located Hotel with Some Areas for Improvement - Frontel Madinah I recently stayed at Frontel Madinah during my visit to the holy city of Madinah, and overall, it was... Read more

Title: Conveniently Located Hotel with Some Areas for Improvement - Frontel Madinah I recently stayed at Frontel Madinah during my visit to the holy city of Madinah, and overall, it was a decent experience. The hotel boasts a fantastic location, being near the iconic Masjid Nabawi, which made it very convenient for attending prayers and exploring the city. However, I must admit that the first impression of the hotel was slightly underwhelming. The elevator was disappointingly slow, leading to some frustrating wait times during peak hours. Additionally, the elevator itself was quite cramped, which could be uncomfortable, especially for guests with mobility concerns. One of the highlights of my stay was the food selection offered during breakfast and lunch. While not exceptional, the choices were satisfactory, and the quality was decent enough to start the day with a good meal. I especially enjoyed the Dacidoff coffee sachet provided in the room, which was a delightful touch. Speaking of the rooms, I found them to be quite pleasant overall. The mattress was comfortable, providing a good night's sleep, and I was pleased to find two pillows for each occupant, allowing for personalized comfort. The housekeeping staff was friendly and attentive, ensuring that the rooms were kept tidy and well-maintained throughout our stay. Another delightful aspect of Frontel Madinah was its proximity to a Baskin Robbins cafe near the reception area. It was a perfect treat for a quick dessert after a day of exploring the city or attending prayers. Additionally, the hotel's location also allowed easy access to nearby shopping areas, which was a bonus for those who wanted to indulge in some retail therapy. In conclusion, Frontel Madinah is a hotel with both pros and cons. While its location near Masjid Nabawi and friendly housekeeping staff are definite assets, there are areas that need improvement, such as the slow and cramped elevator. Despite some shortcomings, I would consider staying here again in the future, given its convenience and the overall satisfactory experience during my visit. Read less

All are good. Except one thing is harmful. I was staying in this hotel junior suite room 811 , stay date 28th July 2023. As per picture, you guys can see there... Read more

All are good. Except one thing is harmful. I was staying in this hotel junior suite room 811 , stay date 28th July 2023. As per picture, you guys can see there is a steel peice has been fixed on the pillar behind the bed. My son was sleeping on bed , during he sleep he turned his hands towards another direction and touched this steel piece, which results cuts on his hands due to this steel decoration peice has sharp edges. You guys can see the blood on the bed of my son. I informed Mr. Khaled the duty manager, they just said one thing. We apologise for this, we will give you discount on your next visit. They don't care about some hurts badly. Read less

The staff are very helpful and service is great but the hotel itself isn’t anywhere near 5 star quality (they charge you if you want additional water) and the facilities... Read more

The staff are very helpful and service is great but the hotel itself isn’t anywhere near 5 star quality (they charge you if you want additional water) and the facilities aren’t up to 5 star standards. At most I would give it a 3 star. Location is great and very convenient for family as it is close to ladies gate. Food was ok Read less

This Hotel is Excellent in every way from the decor to customer service is faultless. I have stayed with my family and friends whenever I travel to Medinah, and each... Read more

This Hotel is Excellent in every way from the decor to customer service is faultless. I have stayed with my family and friends whenever I travel to Medinah, and each time the service has been exceptional Alhamdullilah. I recommend this hotel as it’s a couple of minutes away from Masjid Al Nawabi, directly to women’s gate. Perfect location. You will not be disappointed. It’s states it’s a 4 star but better then any 5 star. Read less

The hotel location is perfect specially for a family. Few steps to the Haram’s piazza. The cleanliness is average. The room fit out and furniture are bet old and... Read more

The hotel location is perfect specially for a family. Few steps to the Haram’s piazza. The cleanliness is average. The room fit out and furniture are bet old and worn-out. Room is missing floor towel, slippers, and some other kits that supposed to be available in four or five stars hotels even you may find it in 3 stars as well. The cost is extremely overpriced compared to the service you get. Read less

An excellent choice if you are looking for a hotel which is very close to Al Haram. The hotel is reasonably clean and the staff are friendly and service is... Read more

An excellent choice if you are looking for a hotel which is very close to Al Haram. The hotel is reasonably clean and the staff are friendly and service is very good . The beds are good but the extra bed was not that comfortable. The breakfast restaurant was packed with many guests even at the start time of the breakfast at 6 am ! Due to the crowds , you don’t feel comfortable as some one could take your table while you’re bring your food. However, the breakfast was very good and there were many varieties. Read less

This hotel is VERY BAD. Very DIRTY room. Very Dim lights in the hallway. TV doesn't work. Sink was clogged prior to even using. Dirty room and bedsheets. When you... Read more

This hotel is VERY BAD. Very DIRTY room. Very Dim lights in the hallway. TV doesn't work. Sink was clogged prior to even using. Dirty room and bedsheets. When you call reception/front desk they don't even answer. You don't hear the ADHAN in the room. Made us wait hours before checking in, and said they didn't have any rooms available so we had to wait for hours, and we had booked a week prior. I don't recommend this hotel at all!!!!!! Please rethink before booking here. Don't waste your money, because you will regret it. Read less

We booked a family room with 4 beds and only got two. We had to ask for two more beds which took another 2 hours and even then they were... Read more

We booked a family room with 4 beds and only got two. We had to ask for two more beds which took another 2 hours and even then they were uncomfortable. The carpets were very old, some of the sockets didn't work, the wallpaper was falling off and the service was very poor. The only reason we evenrated it 2 stars was because of its location and convenience. I do no5 recommend this hotel and you should sav3 your money for a better hotel. Read less

Fantastic hotel, very good location from masjid e Nabawi only 2 minutes walk Nearer to ladies entrance. Breakfast is standard my kids loved it. If you ask for extra room keys,... Read more

Fantastic hotel, very good location from masjid e Nabawi only 2 minutes walk Nearer to ladies entrance. Breakfast is standard my kids loved it. If you ask for extra room keys, they will provide you. Only downside to me was the trolley service guys, they expect some money for their service which I didn't like. Read less

Close to Haram. It's five stars hotel, yet can hardly be rated as 3 stars. The whole furniture needs renovation, receptionists knows nothing about customer care nor hospitality. They couldn't... Read more

Close to Haram. It's five stars hotel, yet can hardly be rated as 3 stars. The whole furniture needs renovation, receptionists knows nothing about customer care nor hospitality. They couldn't give me my room in proper time and they overcharged me for nothing ! I'd never come back here again ! Read less

The location of the hotel is perfect and it seems very clean and nice hotel. However I give 2 stars because I have faced the most disappointing behavior from this... Read more

The location of the hotel is perfect and it seems very clean and nice hotel. However I give 2 stars because I have faced the most disappointing behavior from this hotel. They canceled my reservation without giving me a reason and get back to me. After coming from long distance, I didn’t find any kind of hospitality and the only answer that I get “ Sorry, we are in season period”. Which is not an excuse for such behavior. Read less

I just checked out. The hotel was not bad at all. But some of the worker there were so mean. On guy at the morning shift and he was not... Read more

I just checked out. The hotel was not bad at all. But some of the worker there were so mean. On guy at the morning shift and he was not Saudi other one was a afternoon shift. And the other one was Saudi and he worked at front desk. Read less

The location and the room size (junior triples), parking free are only the good things in this hotel. The cupboards was broken, change the room, then the air conditioning stop... Read more

The location and the room size (junior triples), parking free are only the good things in this hotel. The cupboards was broken, change the room, then the air conditioning stop working in the other room which needs to change the room again. The light wasn't working well. The staff were not qualified to work in hotels services, food in the resturant just okay no thing amazing. So many problems have in my stay in this hotel. Sanitiser in the lift always was empty. For sure I will not book in this hotel again and not recommend for people. Read less

Had wonderful stay in Frontel Al Harithia with family. Staff was well mannered and cooperative. Showed a kind gesture by upgrading the room to junior suite. Haram is quite near to... Read more

Had wonderful stay in Frontel Al Harithia with family. Staff was well mannered and cooperative. Showed a kind gesture by upgrading the room to junior suite. Haram is quite near to this hotel, especially the ladies gate. Supermarket Bindawood is at a few steps to buy anything. Read less

It is my best hotel in madina I like because this hotel is very neat and clean and best service always I will prefer to stay this hotel always and... Read more

It is my best hotel in madina I like because this hotel is very neat and clean and best service always I will prefer to stay this hotel always and always and breakfast always perfect best wishes for this hotel always and always 🙏 Read less

It was one of the worst experiences I have ever had, as the prices were prohibitive for such a service. Bad rooms, size very cramped and not clean at all.... Read more

It was one of the worst experiences I have ever had, as the prices were prohibitive for such a service. Bad rooms, size very cramped and not clean at all. Breakfast was bad too, it was the worst two nights I had in town. I also booked the room for a price and upon checking out the hotel they asked me double the price !!!!! Lack of credibility, lack of hygiene, very poor service. Read less

The only Hotel I go to when I visit madinah, why? For many reasons, First, it’s by the Haram. Second, it’s very clean. Last but not least, the food is amazing. Finally, the prices are... Read more

The only Hotel I go to when I visit madinah, why? For many reasons, First, it’s by the Haram. Second, it’s very clean. Last but not least, the food is amazing. Finally, the prices are more than fair. Totally recommend it 👍🏼 Read less

Though the place is good but you can not call it a five star hotel in any sense. Double bedroom is actually consist of two single beds joined together. So... Read more

Though the place is good but you can not call it a five star hotel in any sense. Double bedroom is actually consist of two single beds joined together. So you can imagine how would it feel like to rest on it with a family. Apart from that, the management is cooperative and helpful. And very much close to gate 16 of Majid nabi saww. The breakfast is awesome consisting of different yogurts, fresh fruits, fresh juices, breads and buns, muffins, donuts, omelets, scrambled eggs, falafel, one main dish, rice, salads, different types of cheese slices and many more. Read less