The housekeeping and room service were excellent! Alhamdulilah, our stay during Hajj 2025 was truly amazing. Zabed was especially friendly, professional, and efficient in cleaning our room. Any time we... Read more

The housekeeping and room service were excellent! Alhamdulilah, our stay during Hajj 2025 was truly amazing. Zabed was especially friendly, professional, and efficient in cleaning our room. Any time we requested service, they arrived within minutes and did a wonderful job with our quad bedroom. We’re very grateful for the comfort and cleanliness throughout our stay. Highly recommend! Read less

i stayed for hajj 2025. i have no complain. house keeping was excellent. they would clean beds, restroom vacuums very nice service. special thanks to housekeeper zabed was excellent. he... Read more

i stayed for hajj 2025. i have no complain. house keeping was excellent. they would clean beds, restroom vacuums very nice service. special thanks to housekeeper zabed was excellent. he took care our room for 10 days very nice well mannered. Read less

Everything was good except for food. This is the 1st 5 star hotel which has so much discrimination for food. Has separate sections for food for international, Arabic, and for Pakistani/Indian... Read more

Everything was good except for food. This is the 1st 5 star hotel which has so much discrimination for food. Has separate sections for food for international, Arabic, and for Pakistani/Indian food. They dont allow to eat in other sections. And the Pakistani food is so spicy with same sort of food everyday. I had full board meal plan and literally got sour throat in just 3 days. The booking was for 8 days. Won't recommend anyone to book this hotel with food plan. Worst food discrimination and same spicy food everyday. No other 5 star hotel discriminates food this way, and dictate their guests to eat only in specific food section only. Read less

This hotel was amazing. The breakfast buffet was the best thing ever, genuinely— you can tell everything is made with care. The location of the hotel is perfect, very close... Read more

This hotel was amazing. The breakfast buffet was the best thing ever, genuinely— you can tell everything is made with care. The location of the hotel is perfect, very close to the haram! I definitely recommend booking your stay here. Before I forget— the pistachio donuts/buns from the breakfast buffet are the best things I have ever eaten in my life. I wish to get them shipped to me and have an endless supply of them. So so delicious 😭 miss them a lot Read less

The best hotel in Mecca! Staff, housekeeping were amazing. Special thanks to Mrs. Amani from Guest Services kind, attentive, and professional from start to finish. Her care made our stay... Read more

The best hotel in Mecca! Staff, housekeeping were amazing. Special thanks to Mrs. Amani from Guest Services kind, attentive, and professional from start to finish. Her care made our stay unforgettable. May Allah reward her and grant her Jannah. Thank you so much! Read less

The location is relatively OK, you have to walk for about 5-8 minutes to King Abdullah Gate. The furniture is average & due for replacement. The car parking is limited, unshaded, and... Read more

The location is relatively OK, you have to walk for about 5-8 minutes to King Abdullah Gate. The furniture is average & due for replacement. The car parking is limited, unshaded, and not free for guests!! You may find better quality with the same price.. Read less

Great hotel with few mins walk to mosque, breakfast was really good variety, staff were more than helpful. Provided wheelchair service for elderly at no extra cost. Staff were always... Read more

Great hotel with few mins walk to mosque, breakfast was really good variety, staff were more than helpful. Provided wheelchair service for elderly at no extra cost. Staff were always smiling and happy to help. Room were nice ans clean, however I down point of cleaning room were late. Restaurant food good however its ages for a beef burger or chicken burger. Always a 45 min wait. Other than that all was great. Read less

Excellent hotel. Very clean spacious room. Impressive view. Shower rooms are very clean, good water pressure and shower doesn't leak outside of the shower. AC worked well. Housekeeping visit every... Read more

Excellent hotel. Very clean spacious room. Impressive view. Shower rooms are very clean, good water pressure and shower doesn't leak outside of the shower. AC worked well. Housekeeping visit every day if selected, and remake the room tona very high standard. I only opted for breakfast, and it's probably the best breakfast options I've had. The hotel has excellent customer service throughout from the moment you arrive until check out. Highly recommended. Read less

Great 5star hotel had a very pleasant stay. Rooms are cleaned daily beds are comfortable and cosy. Free complimentary tea water etc. Free complimentary toiletries bathrobe slippers etc. Air conditioning is always... Read more

Great 5star hotel had a very pleasant stay. Rooms are cleaned daily beds are comfortable and cosy. Free complimentary tea water etc. Free complimentary toiletries bathrobe slippers etc. Air conditioning is always freezing so no complaints there. Building is big and can get a bit confusing as so many elevators. But overall experience is very good. Read less

Wonderful hotel. The management and staff were very helpful, professional and courteous. The food was delicious and they had a variety in place that caters for different tastes and likings.... Read more

Wonderful hotel. The management and staff were very helpful, professional and courteous. The food was delicious and they had a variety in place that caters for different tastes and likings. Very well managed and organized that we were impressed with the number of people staying there and how it was going very smoothly. It was also clean and close to the Haram. There is also an extension of the Haram under construction that is almost adjacent to the hotel. We enjoyed staying there and would definitely book again. Read less

I am writing this review while I am at the hotel right now location is near the haram but you will walk a little bit to reach it as the doors... Read more

I am writing this review while I am at the hotel right now location is near the haram but you will walk a little bit to reach it as the doors are nearly 1 km away walking may be more but it may be the worst food I have had in any hotel I stayed in before. It is not about the variety it is about the quality of food even the bread you feel it is backed since a couple of days and the croissants is made of the same bread material Room service the worst thing in this hotel you must ask and call them a lot of times in order to have your request done even I asked the guy to pick the trash and left it for him outdoor and he was there doing another room but he left without picking it and you keep asking for new towels or any other default amenities you need The safe box is not working and they changed it 2 times till now and it is still not working Other Hotel facilities are good and the reception guys are helpful but they are the only ones here It is my 1st time in this hotel and it will be my last one for sure Read less

Must consider review before booking This is the worst 5 star hotel I have been too. Too small unclean rooms. The receptionists don't know how to talk to guests. If you... Read more

Must consider review before booking This is the worst 5 star hotel I have been too. Too small unclean rooms. The receptionists don't know how to talk to guests. If you have confirmed your stay earlier they will treat you like goons. The worst side of the hotel is the location. You have to literally ride a 20 meter high road on the way back to hotel from haram. And trust me you would rather prefer walking 300 meters in the sun than this 100 meter steep road. Completely rubbish experience overall. I had my old parents with me. It was painful experience for them considering their health. Money down the drain. Read less

Stayed during Umra trip. Haram is at 10 minutes walk so well suited to stay for Umra & Haj . Breakfast is good. Rooms r comfortable to stay. Service needs... Read more

Stayed during Umra trip. Haram is at 10 minutes walk so well suited to stay for Umra & Haj . Breakfast is good. Rooms r comfortable to stay. Service needs to improve. Overall one can rate it in good grade hotel! Read less

Sorry, I am reversing my review from 4star to 1star. The stay was good, but after 2 days of I checked out they automatically deduct money from my bank account.... Read more

Sorry, I am reversing my review from 4star to 1star. The stay was good, but after 2 days of I checked out they automatically deduct money from my bank account. And I have no idea why. So they took the reservation amount twice without my permission. and still I am unable to take my money back. Read less

The hotel is very nice. More than these five star ratings The pinnacle of sophistication, cleanliness and distinguished service. The food is very varied. And very close to the Grand Mosque.... Read more

The hotel is very nice. More than these five star ratings The pinnacle of sophistication, cleanliness and distinguished service. The food is very varied. And very close to the Grand Mosque. There is an escalator from the hotel that will take you directly to Al-Haram Street. We spent an irreplaceable time. And the year, God willing, I will go back to it again. Because I can't find a better one. at its price segment. There is no significant difference between it and the hotels in the courtyard of the Haram, even in the matter of distance. It does not exceed a minute's walk with the huge price difference between them Read less

Nice staff.... clean rooms ...excellent in every aspect What impresses me is the attentiom to details ...everything is taken care of.. They also have maintained the rooms in very good shape after... Read more

Nice staff.... clean rooms ...excellent in every aspect What impresses me is the attentiom to details ...everything is taken care of.. They also have maintained the rooms in very good shape after years ..they offer free car parking Their only problem is being quite distant from Haram in compsrison to 5 star hotels with similar prices Read less

First stay here and absolutely loved it. The hotel is very comfortable and very clean. Rooms are spacious and modern. Service was excellent and breakfast was good too. Definitely hope... Read more

First stay here and absolutely loved it. The hotel is very comfortable and very clean. Rooms are spacious and modern. Service was excellent and breakfast was good too. Definitely hope to be back soon,In Sha Allah. Read less

I wish there was a zero or negative rating. Check-in time is at 4, we arrived a bit early maybe we can check-in yet had to wait. At 4 the room... Read more

I wish there was a zero or negative rating. Check-in time is at 4, we arrived a bit early maybe we can check-in yet had to wait. At 4 the room was still not ready and staff working in the room. After all of that we entered the room that was extremely dirty nuts on the carpet, dust on tables and tissues on the carpet. One of the toilets smelled so bad as if it wasn’t cleaned. Beds are not comfortable at all. No slippers in the room. No bath robe for shower. There is a Nespresso machine with no capsules; if you don’t want to add capsules remove the machine. The fridge was empty, 3 or 4 water bottles were in the room. When I book a Junior suite at a 5 star hotel, I would expect more!! Read less

It's okay, but the staff cannot handle the volume of people they are not organized. The lifts also can't handle the volume of people. Also they did not ask to... Read more

It's okay, but the staff cannot handle the volume of people they are not organized. The lifts also can't handle the volume of people. Also they did not ask to check my Tawakalna 😮‍💨 There was too much noise on the floor that I was on. With regards to cleanliness and food I would give it a 3. Will not be booking here again. It's only good because it's close to the Haram. This hotel is not up to 5 star standard. Read less

The staffs are very helpful. Very kind and full of smile. Sending salaam all the time makes the environment full of Barakallahu Very generous and very tasty of the breakfast. I... Read more

The staffs are very helpful. Very kind and full of smile. Sending salaam all the time makes the environment full of Barakallahu Very generous and very tasty of the breakfast. I enjoyed having Nasi Goreng and the noodle with the chicken spring rolls… they are very delicious ( if the room 914 hasn’t been used for someone, please check the lights on the top of the bed, there are four of them but I could not find the switch ) Read less

I have stayed at hotels all over the world. I stayed at Jumeirah Jabal Omar in Makkah and coming from there my expectations were high, I would like to say... Read more

I have stayed at hotels all over the world. I stayed at Jumeirah Jabal Omar in Makkah and coming from there my expectations were high, I would like to say that this is one of the best hotels I have ever stayed at. The customer service and staff is phenomenal. Everyone here always has a smile on their face when they greet you and are always ready to assist to help with anything that you need. I would like to thank two staff members who were extremely helpful all throughout our stay Mr. Al Amin at front desk and Mr. Hazrat Ali from housekeeping staff. It was mine and my mother’s first time in Madina and I am so glad that we picked this hotel as it was recommended by my friend who had stayed here previously. It is literally a 2 minute walk to the Haram and 4-5 minute walk to the ladies entrance for Rawda. Also a 4-5 minute walk from ladies entrance to inside the mosque. I would definitely recommend Elaf Al Taqwa to anyone who is visiting Madina and inshAllah when I visit next I will be staying at the same hotel due to their excellent services and hospitality. The rooms and washrooms are super clean, tidy and the food options for in room dining are also pretty good. Definitely one of the best hotels I have stayed at. Thank you to the entire staff who took such care good care of us during our stay. JazakAllah khair. Read less

An absolute awesome experience at Elaf al Taqwa hotel, Every staff member was absolutely brilliant and were always their to help, from the cleaners to the managers. A... Read more

An absolute awesome experience at Elaf al Taqwa hotel, Every staff member was absolutely brilliant and were always their to help, from the cleaners to the managers. A special mention to Zeeshan who really helped and went above and beyond as my son who has multiple allergies was accommodated for food wise. The hotel is within a few minutes walk of the masjid so a great location. The Golf Buggys line up outside to take you to Masjid Quba. Lots of shops and museums within walking distance. Would highly reccomend. Read less

Elf Al Taqwa was amazing . The workers were very polite and always there to help. Anything we needed they brought so quick. The breakfast was nice and good selection... Read more

Elf Al Taqwa was amazing . The workers were very polite and always there to help. Anything we needed they brought so quick. The breakfast was nice and good selection . We highly recommend. Also parvez was very helpful and respectful. Anything we needed he brought to us and always asked if we needed anything. He always made sure we were satisfied. He also cleaned our room very well, thank you elf Al taqwa and the staff . We appreciate you all and we’re happy we stayed there during our stay in madina. Also the walk to the haram was very close and amazing . Allhumdillah Read less

5 stars! Really glad we chose Elaf for our first stay. The hotel is super clean, the staff are kind and helpful, and the breakfast was amazing with lots of... Read more

5 stars! Really glad we chose Elaf for our first stay. The hotel is super clean, the staff are kind and helpful, and the breakfast was amazing with lots of options. It’s also just a short walk to Masjid Nabawi, which made everything even better. Big shoutout to Parvez for taking care of our room. He was quick, respectful, and made sure we had whatever we needed. Great experience overall! Read less

Not knowing this brand of hotels, I was pleasantly surprised with the quality of service, cleanliness and kindness of the staff. Great value for the price we paid. Accessibility to the... Read more

Not knowing this brand of hotels, I was pleasantly surprised with the quality of service, cleanliness and kindness of the staff. Great value for the price we paid. Accessibility to the masjid and food was ideal as well. Will definitely go again. Read less

I recently had the opportunity to stay at a lovely hotel and would like to share my overall positive experience. While there were a few minor issues, the hotel staff... Read more

I recently had the opportunity to stay at a lovely hotel and would like to share my overall positive experience. While there were a few minor issues, the hotel staff and atmosphere made our stay enjoyable. The hotel's cleanliness was impressive, with our room being spotless upon arrival. Housekeeping services were efficient, ensuring our room remained clean throughout our stay. The staff was consistently friendly and attentive, making us feel welcome and well-cared for. The food at the hotel was decent, offering a variety of options to cater to different tastes. While it may not have been the most exceptional dining experience, the meals were satisfying and met our expectations. One issue we encountered was the hardness of the beds, which made it difficult to get a good night's sleep. While this was an inconvenience, it did not significantly detract from the overall positive experience at the hotel. In summary, our stay at this hotel was pleasant and enjoyable, with the friendly staff and clean environment being highlights. Although the food was just decent and the beds were hard, these minor issues did not overshadow the overall experience. We would consider returning to this hotel in the future and recommend it to others seeking a comfortable stay with a few caveats Read less

Its been more than once now we have been staying at Elaf Taqwa (by mistake I think in my earlier comment I wrote Taibah). The overall environment is very pleasant... Read more

Its been more than once now we have been staying at Elaf Taqwa (by mistake I think in my earlier comment I wrote Taibah). The overall environment is very pleasant especially the staff of the hotel are not only friendly and smiling all the time but even ready to help immediately. This makes our stay more comfortable. Read less

perfect , loved the place & enjoyed my stay , all the staff starting from the simple staff up to the management level were very kind & showing excellent... Read more

perfect , loved the place & enjoyed my stay , all the staff starting from the simple staff up to the management level were very kind & showing excellent interest in work to satisfy the customer need ,,,,, if it is up to me i would rate it as 5 stars hotel Read less

Best looking rooms from all the hotels we stayed at. Staff was friendly and provided great service. Only hotel I stayed in that actually had a gym. Would definitely stay... Read more

Best looking rooms from all the hotels we stayed at. Staff was friendly and provided great service. Only hotel I stayed in that actually had a gym. Would definitely stay here again when I visit. Read less