Al Kiswah Towers Hotel is set near Makkah Museum and features free car parking, a safe deposit box and a lift. The venue comprises 4500 rooms. Free Wi Fi is provided throughout the property. Abraj Al-Bait Towers is 1.6 km...
Al Kiswah Towers Hotel is set near Makkah Museum and features free car parking, a safe deposit box and a lift. The venue comprises 4500 rooms. Free Wi Fi is provided throughout the property. Abraj Al-Bait Towers is 1.6 km from the accommodation, while Masjid Al Haram is 1450 meters away. It is 1 km from downtown Mecca. A mini bar, climate control and a cupboard are provided in every room for guests' comfort. The rooms offer city views. A shower and bath sheets are included in each room at the hotel.
Guest Reviews (10)
Syed Faisal
3 months ago
4/5
I had a great stay at this hotel. The location is excellent. just a 15 minute walk to Haram Shareef, which made everything very convenient. It's a big hotel with...
I had a great stay at this hotel. The location is excellent. just a 15 minute walk to Haram Shareef, which made everything very convenient. It's a big hotel with all the essential amenities. One of the best things is that there are several good restaurants right downstairs and a grocery store nearby for anything you might need. Overall it is a comfortable and hassle free experience. Would definitely stay here again.
Faisal Nadeem
3 months ago
5/5
First of all, location is super great. 10 minutes walk and you will be infront of gate 114. There are 24/7 shuttle buses that drop you to jarwal bus station....
First of all, location is super great. 10 minutes walk and you will be infront of gate 114. There are 24/7 shuttle buses that drop you to jarwal bus station. However, we stayed with a baby and it was a hassle to get on the bus. Because people are so inconsiderate that they don’t offer you a seat if you are standing while holding the baby. Moreover, If you leave the haram right after any salah for example isha then it will be very difficult to walk towards hotel or bus stop due to crowd and street vendors occupying most of the space on the roads. Therefore, we always waited half an hour after isha salah and then walked towards hotel. (That was after eid)
Regarding our stay, we were four adults, one baby. Check-in wasn’t smooth, had to wait for an hour to get the keys. Rooms are just ok, probably its time for some renovations. Right after check-in, I found bathroom is dirty with hairs on floor. Service people are super nice and coordinate with you very well for cleaning and other stuff. There are plenty of baqalas, restaurants around. Food delivery apps works just fine and they can easily get to the location. Wifi internet sucks, even mobile internet wasn’t fully available in our room.
I will definitely stay again just for 10 minutes walk to haram 😀
Ramish Afaq
3 months ago
4/5
Good 4 star hotel near to all amenities. 24/7 access to shuttle service and all sort of food ang groceries shops at the doorstep. Hotel is very busy itself and...
Good 4 star hotel near to all amenities. 24/7 access to shuttle service and all sort of food ang groceries shops at the doorstep. Hotel is very busy itself and you’ll always find husstle bussle around the area. Hotel has its own shopping center to buy all necessary stuff. Drop of of shuttle bus leads you straight to the gate 60. If you prefer to walk, it still not very far. If you’re taking taxi from airport to get to the hotel just say “Abrazul Kiswa” and it will drop you staright infront to the hotel building. Highly recommended.
Fayaz R
4 months ago
4/5
Great value for the money. The service here is amazing. Their quality team to extra steps to help us when there was an issue with our room. They also spoke...
Great value for the money. The service here is amazing. Their quality team to extra steps to help us when there was an issue with our room. They also spoke great English. Thank you Sanah for all your help!
The rooms are a little tight and walls are a bit thin but for the price you can’t complain. Also if you get a haram view room it’s amazing. Would stay here again.
Muhammad Rehan Azhar
4 months ago
5/5
Wonderful experience at a great price. We stayed in Tower 1. Great value for money. The shuttle buses were timely available. Rooms were spacious and cozy. Abdul Aziz at reception...
Wonderful experience at a great price. We stayed in Tower 1. Great value for money. The shuttle buses were timely available. Rooms were spacious and cozy. Abdul Aziz at reception was very kind and accommodating. Overall vibe of the hotel was very great and had a lively atmosphere. Definitely coming again.
Fatima Carr
2 years ago
2/5
I cannot believe the utter disaster that is this hotel! It's beyond belief, the worst hotel I've ever had the misfortune of staying in my entire life. The air conditioning...
I cannot believe the utter disaster that is this hotel! It's beyond belief, the worst hotel I've ever had the misfortune of staying in my entire life. The air conditioning is an absolute nightmare. It's like a malfunctioning beast that never stops. The temperature just keeps rising and rising, and you have to practically break the remotes and wrestle with the plugs to get it to work, but even then, it's a lost cause.
The state of the walls is simply appalling. They are literally falling apart before my eyes. When my poor mother attempted to switch on the lamp it resulted in the entire wall board collapsing on my mother, it was an outright health and safety hazard! Can you imagine? It's absolutely unacceptable!
Now let's talk about the mat. Oh, what a joke! It's placed haphazardly, creating a health hazard in itself. It's filthy beyond words, littered with all sorts of food and insects crawling around. Disgusting!
And don't even get me started on the beds. They're so unstable and rickety, it feels like sleeping on a pile of rocks. The duvet cover is a disaster in its own right – ugly, torn, and reeking of sweat. It's repulsive!
Can you believe they won't even provide basic necessities like toilet rolls and clean towels unless you specifically ask for them? It's outrageous! And let's not forget the muck surrounding the basins, adding to the overall filthiness of this wretched place.
To top it all off, the shower head decided to take a dive on my sister's toes. Can you imagine the pain and discomfort? This place is a nightmare!
The cherry on the cake was when, after lodging complaints, we were rudely woken up in the middle of the night to switch rooms. Guess what? The other room was even worse! I can't believe they have the audacity to call this a hotel.
This whole experience has been a heart-wrenching disappointment. It's simply the worst hotel in the entire world, and I'm absolutely devastated that I wasted my hard-earned money and valuable time on this nightmarish excuse for accommodation.
Haneefah AH
2 years ago
3/5
The very first stay I got a decent city view. The second time, I booked a room with a city view again, but instead, I got a pigeon/alleyway view as...
The very first stay I got a decent city view. The second time, I booked a room with a city view again, but instead, I got a pigeon/alleyway view as apparently there were no more rooms available. Also, the carpet wasn't the cleanest. It's a decent place to stay provided it's not overpriced because you're basically paying for a room full of beds. The best thing about the hotel is the location. It's not at right at the haaram, but it's good enough to walk there or take the free shuttle bus. It's about a 5 minute walk to where the shuttle bus drops you off, then another 10-15 minutes to actually walk into the haaram. It's decent for a short-term stay or if you'll be at the haaram a lot and just need a place to sleep.
Muhammad Haroon Iftikhar
2 years ago
3/5
3 star Hotel for a good price even in Ramzan 2023. Good Shuttle bus. Room Service was good. First time i stayed in Tower 2 or1 the room was very...
3 star Hotel for a good price even in Ramzan 2023. Good Shuttle bus. Room Service was good. First time i stayed in Tower 2 or1 the room was very clean, this time i stayed with family in tower 5, the room was not very clean.
syrine fradi
2 years ago
2/5
TL;DR: book in a different hotel.
I am speechless honestly, i have read so many reviews about this place and was actually recommended to stay here but the state the room...
TL;DR: book in a different hotel.
I am speechless honestly, i have read so many reviews about this place and was actually recommended to stay here but the state the room i was provided is in left me with my jaw on the floor. I can not take enough pictures to show how dirty this room is and when i tried to call the reception the phone was unplugged then when i plugged it and called no one answered.. this is not worth the price at all, i do not recommend (also there were no toiletries just a bar of soap)
Edit: i got bitten by bed bugs too
World of Information
2 years ago
3/5
Location is good but they will drop you very far by bus, better to have taxi to save time. Rooms are not expensive but not up to standard, parking is...
Location is good but they will drop you very far by bus, better to have taxi to save time. Rooms are not expensive but not up to standard, parking is not free 4sr an hour. Security is rude no one will guide what to where to go misinformation all over.
They have to improve their management and customer services.
Parking place is very small and you special skills to park 😂
Our journey to Hajj began in the most spiritually enriching and powerful way imaginable with a visit to the blessed land of Al Aqsa and the Old City of Jerusalem,...
Our journey to Hajj began in the most spiritually enriching and powerful way imaginable with a visit to the blessed land of Al Aqsa and the Old City of Jerusalem, guided by the remarkable team at Ibadah Tours.
From the moment we arrived, the experience was nothing short of incredible. The itinerary was thoughtfully designed, seamlessly organised, and deeply rooted in Islamic history and spirituality. But what truly made this leg of our journey unforgettable was Brother Ali a man whose depth of knowledge, warmth, and sincerity left a lasting impression on every heart in our group.
Brother Ali didn't just guide us; he taught us. Every step through the ancient alleyways of Jerusalem, every stone of Al Aqsa, every story he shared brought our Islamic history to life in ways that no book or video ever could.
His love for the Ummah, his connection to the sacred sites, and his ability to tie everything back to our purpose for visiting seeking closeness to Allah was genuinely inspiring.
Walking through the Old City, praying in Al Aqsa, and learning about the prophets who once walked these very streets set the perfect spiritual tone for what was to come.
It wasn’t just a tour it was a sacred journey that awakened our hearts and reminded us of the incredible legacy we are part of as Muslims.
This visit laid the spiritual foundation for our Hajj like nothing else could. It gave us perspective, connection, and a renewed sense of purpose. Ibadah Tours didn't just deliver an itinerary they gave us a transformative experience that will stay with us for a lifetime.
If you're considering a visit to Al
Aqsa start with Ibadah Tours. You will not only see the holy sites you will feel them, understand them, and carry them in your heart forever.
May Allah bless the team at Ibadah Tours and especially Brother Ali for his dedication, passion, and service to the Ummah.
Arif Butt
2 months ago
5/5
Beautiful trip with no fear except Almighty ALLAH’S. Such a wonderful experience after MAKKAH and Madina, nothing like that. This is the trip I want to do again and...
Beautiful trip with no fear except Almighty ALLAH’S. Such a wonderful experience after MAKKAH and Madina, nothing like that. This is the trip I want to do again and again and IBADAH TOURS made it possible with ease with brother Ali and Sheikh Saleh’s exceptional guidance May ALLAH reward them accordingly for their superb efforts AAMMEENN.
I urge every Muslim must go and visit Al-Aqsa and support our Muslim brothers and sisters in Palestine.
A M
2 months ago
5/5
After years of being messed around by other tour agents, we booked Al-Aqsa with Ibadah tours and not only did they deliver, but exceeded our expectations beyond imagine! Brother Ali...
After years of being messed around by other tour agents, we booked Al-Aqsa with Ibadah tours and not only did they deliver, but exceeded our expectations beyond imagine! Brother Ali is so knowledgeable, kind, caring, and funny. He made the whole tour group feel comfortable and like a family travelling together. He was patient, calm and went above and beyond to ensure we all were safe and got the best out of our trip. This trip brought our family closer to each other, closer to our religion, as well as connect us with our brothers and sister in Islam from the UK and in Jerusalem. We learned so much about Islam and its history. Eternally grateful and wish Ibadah tours nothing but the best. Cannot wait to book our next tour with them to other destinations as well as Al-Aqsa again. Thank you so much!
*Photos attached to this review were taken by myself on my iphone, imagine what it looked and felt like in person!
K
2 months ago
5/5
Having visited Al Aqsa with the May 2025 tour group, I can only describe the experience as life changing. Words cannot describe the feeling of setting your gaze on Al...
Having visited Al Aqsa with the May 2025 tour group, I can only describe the experience as life changing. Words cannot describe the feeling of setting your gaze on Al Aqsa for the first time and the serenity within its walls. The team at Ibadah tours are extremely passionate and professional. The tours of the holy land are highly engaging with tour leaders having a fountain of knowledge. A sincere thank you to Ibadah tours for an everlasting experience.
Faiza Anjum
3 months ago
5/5
We had a fantastic experience with Ibadah Tours! An impeccable experience from start to finish. Brother Ali ensured everything ran smoothly and was always there to help us if we...
We had a fantastic experience with Ibadah Tours! An impeccable experience from start to finish. Brother Ali ensured everything ran smoothly and was always there to help us if we had any needs or concerns.
The itinerary was well planned to ensure we had a good mix of tours and free days.
We would highly recommend Ibadah Tours.
Fatima Mulla
5 months ago
5/5
My family and I had an incredible experience with Ibadah Tour, From start to finish, their attention to detail and commitment to providing an unforgettable experience was clear. Brother Ali’s...
My family and I had an incredible experience with Ibadah Tour, From start to finish, their attention to detail and commitment to providing an unforgettable experience was clear. Brother Ali’s guide was incredibly knowledgeable. He was always there to reassure us and address our concerns if we had any.
The itinerary was well-planned, offering a perfect balance of sightseeing and free time to explore. The transportation was comfortable, and I felt well taken care of throughout the trip. I highly recommend Ibadah Tour to anyone looking for a well informed, enjoyable tour experience! I'll definitely be booking again soon.
Parisa Naeem
5 months ago
5/5
From the very start, Ibadah Tours made our trip to Jerusalem effortless, even with the challenges of planning everything from Canada. They were responsive, accommodating, and genuinely cared about making...
From the very start, Ibadah Tours made our trip to Jerusalem effortless, even with the challenges of planning everything from Canada. They were responsive, accommodating, and genuinely cared about making our experience special. But what truly made this journey unforgettable was our guide, Brother Ali.
He isn’t just a tour guide, he’s an incredible storyteller, a protector, and someone who treats his guests like family. His deep knowledge and passion made every moment in Palestine feel extremely meaningful. He didn’t just show us the famous landmarks, he took us beyond the surface, sharing hidden gems like a secret tunnel and introducing us to an unforgettable restaurant at the Mount of Temptation. It felt like we were experiencing the city through the eyes of someone who truly loves and understands it.
But what truly set Brother Ali apart was his kindness and undying support. When we ran into difficulties at the airport, he didn’t just wish us well and leave. He stayed by our side until every single member of our family was cleared, ensuring we didn’t miss our flight. That level of dedication is rare, and it spoke volumes about his character.
If you’re considering a trip to Jerusalem, don’t think twice, just book with Ibadah Tours, I cannot recommend them enough. You won’t just get a tour, you’ll get an experience of a lifetime. And if you’re lucky enough to have Brother Ali as your guide, you’ll understand why we can’t stop talking about him because you will know that you’re in the best hands, InShaAllah.
May Allah bless him, protect him, and reward him for his kindness, generosity, and the care he puts into every traveler’s journey. Ameen.
And if you’re reading this, may Allah grant you the opportunity to visit the Holy Land, and may you leave it transformed, with your heart forever changed. Ameen.
Ayesha Lulatqhvgkg,
2 years ago
5/5
Alhumdulillah what an amazing, Enlightening experience! Feeling very sad today, but blessed to be part of this Beautiful journey.
Jazak Allah khairun to brother Ali and Shaikh Saleh (Ibadah Tours) for...
Alhumdulillah what an amazing, Enlightening experience! Feeling very sad today, but blessed to be part of this Beautiful journey.
Jazak Allah khairun to brother Ali and Shaikh Saleh (Ibadah Tours) for organising, and sharing the much needed knowledge and experience. Brought home our lack of Islamic knowledge and the importance of visiting the blessed lands of Palestine and Al-aqsa. May Allah bless you both with lots of barkat and reward you both in this world and the aakhirah - Ameen
It was lovely to be amongst such an amazing group and to meet all - please remember the muslim ummah and us in your duas and please forgive us for any shortcomings from our side.
The hotel, food and the ziyarah were excellent. In shaa Allah we have made intention to be there again in 2024.
S Khan
2 years ago
5/5
The best experience I could have expected . I was extremely sceptical to go to Palestine after the rising tensions recently and what was being shown main stream media ....
The best experience I could have expected . I was extremely sceptical to go to Palestine after the rising tensions recently and what was being shown main stream media . After visiting Al aqsa I have changed my view I was treated with relative respect I mange to visit every important holy location . I was pleasantly surprised how safe and secure I felt . I will advise anyone thinking of visiting to use Ibadah Tours and you will definitely not be disappointed .
Special Thanks to Ali and Shiekh Saleh they made this experience easy and i learnt a lot.
zubeda iqbal
2 years ago
5/5
Asalamualiakum, Allahamduillah Allah blessed me to visit Masjid Aqsa with Ibadah Tours and for anyone travelling to masjid Aqsa I highly recommend going with Ibadah Tours. It was a...
Asalamualiakum, Allahamduillah Allah blessed me to visit Masjid Aqsa with Ibadah Tours and for anyone travelling to masjid Aqsa I highly recommend going with Ibadah Tours. It was a very well organised group with brother Ali a genuine leader. Everything was perfect and it was an amazing experience. I am very pleased with this visit it has been a very spiritual journey and everywhere we went we were informed about the Islamic history and about all of the prophets and companions who went and lived there. May Allah reward Ibadah tours for not just taking us but caring about us and I will be definitely travelling with this group again Insha’Allah
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4.9/5
HalalTrek
overall rating
27 reviews
As we appreciate that our clients are travelling for the most unforgettable beneficial experiences, Ibadah Tours aims to save you money whilst providing the efficiency you need to ensure your journey is seamless.
