one of the very best hotels we have been to. Friendly and helpful staff members, excellent food and beverage, very comfortable beds, very near to the masjid, very clean... Read more

one of the very best hotels we have been to. Friendly and helpful staff members, excellent food and beverage, very comfortable beds, very near to the masjid, very clean bathrooms. our first stay there but definitely not the last in shaa Allah. Read less

I had a wonderful experience at the Al Aqeeq hotel. The service was excellent, and I especially want to highlight the professionalism and kindness of the waiter Muhidin. He was... Read more

I had a wonderful experience at the Al Aqeeq hotel. The service was excellent, and I especially want to highlight the professionalism and kindness of the waiter Muhidin. He was attentive, respectful, and made sure everything was taken care of with great care. His service truly enhanced our stay. Thank you! Read less

We had a wonderful stay at Aqeeq Madinah Hotel, especially thanks to the outstanding service from Mr. An Farouq for room 607. From the moment we arrived, we were warmly... Read more

We had a wonderful stay at Aqeeq Madinah Hotel, especially thanks to the outstanding service from Mr. An Farouq for room 607. From the moment we arrived, we were warmly welcomed by the hotel staff, who were exceptionally friendly, polite, and approachable. An Farouq went above and beyond to make sure our stay was comfortable and memorable. His professionalism and kindness truly made a difference. We highly recommend this hotel for anyone visiting Madinah, and we sincerely appreciate the hospitality provided by the entire team. Thank you for making our stay so pleasant! Read less

Went during an extremely busy period. People everywhere but was well managed. The lift service could have been better but understandably slow due to the sheer people movement. The location is... Read more

Went during an extremely busy period. People everywhere but was well managed. The lift service could have been better but understandably slow due to the sheer people movement. The location is perfect for the holy mosque with local food stalls just outside. Read less

We stayed at Al-Aqeeq Hotel in Madinah for the last 10 days of Ramadan 2025 and had a wonderful experience. The location is unbeatable—just a street away from Masjid-e-Nabawi, which... Read more

We stayed at Al-Aqeeq Hotel in Madinah for the last 10 days of Ramadan 2025 and had a wonderful experience. The location is unbeatable—just a street away from Masjid-e-Nabawi, which made access to prayers extremely convenient. The staff throughout the hotel were exceptional—gracious, helpful, and always professional. Our room was clean and well-serviced daily. While some sound from the adjacent room was occasionally audible and elevators got busy during peak hours, these were minor compared to the overall comfort. The food service was a standout—abundant, delicious, and beautifully managed during Suhoor and Iftar. The kitchen and wait staff deserve special praise for their attentiveness and hospitality. This hotel delivers both luxury and spiritual ease, and we are grateful for the care shown during such a blessed time. Highly recommended for anyone visiting during Ramadan or any time of year. Read less

I recently stayed at Hotel Aqeeq in Medina, and while the overall stay was pleasant, the check-in process was very disappointing. I had requested early check-in by emailing and trying to... Read more

I recently stayed at Hotel Aqeeq in Medina, and while the overall stay was pleasant, the check-in process was very disappointing. I had requested early check-in by emailing and trying to contact the hotel in advance, but received no response at all. When I arrived around 10 a.m., I was tired and exhausted from travel. The receptionist told me the room was available, clean, and ready—but I couldn’t check in unless I paid an additional 350 riyals. I explained that I had tried to confirm early check-in beforehand, and i was with my elderly but nobody replied. Still, they insisted I pay. After some back and forth, and only when I pushed and argued, the receptionist spoke to the manager. Eventually, they allowed me to check in for free, but it took a long time and felt unnecessarily difficult . the room itself was excellent—spacious, very clean, and comfortable. The location was good. The overall ambiance of the hotel was good, and even the lift/elevator was smooth and well-maintained. Everything about the stay was great, except for the check-in experience. I hope the management improves communication and customer service at the front desk. A better welcome would have made a big difference. Read less

I have recently stayed in Hotel Aqeeq with my elderly mum. The location is perfect for its close proximity to female prayer area in Masjid-al-Nabawi as well as shopping and... Read more

I have recently stayed in Hotel Aqeeq with my elderly mum. The location is perfect for its close proximity to female prayer area in Masjid-al-Nabawi as well as shopping and nice and clean food options. On top of that, staff here have been exceptionally helpful and kind. Starting from help with the luggage at the arrival to waiting staff at the breakfast area as well as the concierge and lobby staff providing helpful information with local knowledge and advice. The breakfast options were superb. Only downside is the shower area as the water overflows after each shower. Hope the authorities will fix this soon. Otherwise, definitely would love to come back here again and I’ll recommend this hotel to my friends and families. Read less

My parents and I came to Madinah for 3 days. We stayed at Al Aqeeq Madinah Hotel, and we enjoyed our stay. The breakfast buffet was excellent. The pancakes were... Read more

My parents and I came to Madinah for 3 days. We stayed at Al Aqeeq Madinah Hotel, and we enjoyed our stay. The breakfast buffet was excellent. The pancakes were made fresh, and the proportions were great. The fruits were also top quality, especially the sweet melon. The rooms had a cozy view of the other hotels nearby. The amenities such as the sewing kit and slippers were very useful, and were provided abundantly. The Masjid al Nabawi was very close-by and easy to walk to for daily prayers. The room service food for dinner was excellent, and my top highlight for that was the fettuccini spaghetti. The rooms were slightly small, and the bathroom was luxury. The room was cozy and the bed was comfortable. It was a wonderful stay. The service was also great, and room-service was also brought on time. This hotel deserves 5 stars! Read less

We family of 5 stayed here and it was nice, for quad room they give 3 standard and 1 small bed. service boys are too sweet and quick. however i... Read more

We family of 5 stayed here and it was nice, for quad room they give 3 standard and 1 small bed. service boys are too sweet and quick. however i feel hotel is 3 or 4 star not latest as 5 star but still its nice. Read less

The good: Great location. The staff (Masoud and Ismail) are really nice. We checked in early and checked out late without any problems. The bad: There was a window that didn’t... Read more

The good: Great location. The staff (Masoud and Ismail) are really nice. We checked in early and checked out late without any problems. The bad: There was a window that didn’t close and brought in a lot of noise from the AC, but it was partially fixed in our second day. The furniture is outdated and wobbly in some cases. The elevators are too slow as they are overloaded. Sometimes I had to wait around 10 mins. Read less

During my recent stay at the Al Aqeeq Madinah Hotel, I had both positive and negative experiences. Firstly, the hotel's location was very convenient as it was located close to... Read more

During my recent stay at the Al Aqeeq Madinah Hotel, I had both positive and negative experiences. Firstly, the hotel's location was very convenient as it was located close to the Madina Al Munawarman Mosque and there were plenty of stores nearby. This made it easy for me to explore the area during my stay. The hotel's restaurant was also impressive, offering a variety of international food options and most of it was delicious. However, I was disappointed with the front staff of the restaurant. Despite having a package for three people, which included breakfast, lunch, and dinner, they kept mistaking the number of guests in my party. This happened every time we entered the restaurant (and we stayed there for 4 nights) which was frustrating. On the other hand, the hotel's lobby had a small Starbucks store, which was a nice touch. I particularly enjoyed the comfort of the hotel's beds. They were soft and comfortable, and I was able to fall asleep immediately upon lying down. The hotel's size was not too big, the elevator was small and not very effective. This caused a bit of inconvenience, especially during rush hour, as I had to wait a while for the elevator. Feel free to visit my Instagram profile @febtasty for further exploration of my experiences. Read less

This hotel is extortionate for the services they offer. We paid over £3400 for two rooms for five nights. The location is great as it's near the Haram however the... Read more

This hotel is extortionate for the services they offer. We paid over £3400 for two rooms for five nights. The location is great as it's near the Haram however the place is definitely not suitable for people with disabilities. The toilets have no handles on the side for getting up and the most of the furniture in the Badr Suite was old and dilapidated. There was no attempt by the staff to help assist us to deal with the issue of a wheelchair access either. The safe took two days to be reset in order that it could be used. The staff at the reception were not very friendly or approachable either. Read less

Al Hamdulillah The Hotel Location is great very close to Haram (Masjid Al Nawabi). Haram is 2-3 minutes walking distance. Supermarket Bindawood and other amenities very close by. Reception service... Read more

Al Hamdulillah The Hotel Location is great very close to Haram (Masjid Al Nawabi). Haram is 2-3 minutes walking distance. Supermarket Bindawood and other amenities very close by. Reception service could have been better. Requested a Room in the lower floor at the time of the reservation but got in 12th floor. During our stay in 12th floor we met with Housekeeping staff (RoomBoy) Mr Jakir Joy &Johirul who are very caring, responsible, hard working. We are very pleased with their excellent service, a special thanks & credit goes to them. Thanks also goes to Laundry man Mr Safin for his help to get my Laundry done in a short period of time. I do recommend this Hotel and Insha Allah will stay again in the future. Read less

The hotel is okay. The room size is a bit too small for two people. The breakfast menu is good, but don't expect fruit variety. Overall service can be... Read more

The hotel is okay. The room size is a bit too small for two people. The breakfast menu is good, but don't expect fruit variety. Overall service can be improved. The good thing about it is its location. Situated very near one of the women's gates. Read less

It falls short of my expectations, despite being a "five-star" hotel. The water pressure in the toilet is low, and one of the sinks is broken. The food is acceptable... Read more

It falls short of my expectations, despite being a "five-star" hotel. The water pressure in the toilet is low, and one of the sinks is broken. The food is acceptable but not impressive, and there are only a few options available. The housekeeping staff is unquestionably suspicious. He entered our room without our permission, despite the fact that we had displayed a "do not disturb" sign. This will undoubtedly be my first and last stay here. Read less

Don't compare 5-star hotel in Ur country with this one As in Indonesia, it's just like 2-star hotel. The best part of this hotel is very near with Nabawi, and direct... Read more

Don't compare 5-star hotel in Ur country with this one As in Indonesia, it's just like 2-star hotel. The best part of this hotel is very near with Nabawi, and direct to women area. Foods are normal, I don't really eater so not impressive Service routine is "not enough" if I cannot say bad for 5-star.. Read less

Check in was a little disappointing as the staff were not at all welcoming. The rest of the stay was amazing. Cleaning staff and waiters were really great to deal... Read more

Check in was a little disappointing as the staff were not at all welcoming. The rest of the stay was amazing. Cleaning staff and waiters were really great to deal with. It is very close to the haram. Breakfast, lunch and supper was really great. Amazing selection at the buffet. You will save a lot of time eating at the hotel instead of queuing at fast food restaurants or restaurants in the mall. The rooms were not exactly 5 star but on a whole a really awesome place. I would recommend this place and would stay here again. Read less

DO NOT BOOK.!!!!!!!!!!!!! It is very bad hotel and does not deserve 5 stars hotel, I stayed here for 3 days so far and no one come to clean the rooms,... Read more

DO NOT BOOK.!!!!!!!!!!!!! It is very bad hotel and does not deserve 5 stars hotel, I stayed here for 3 days so far and no one come to clean the rooms, i called room service from reception i got passed to them, they didn’t understand a word of English ( and you call you self 5 star) The bed smell very bad and itch all the night. The bathrooms water supply has no pressure. I spoke to room service ask for towels and toiletries and it’s been over 2 hours and still not received them. The reception desk employee have so much attitude. They look down on you. A budget hotel will do a better job for the service. I tried to pay for the hotel prior to me coming but they didn’t take the money out my account. When i got to the hotel they charged me extra because of the exchange rate. Plus they never said anything about tax being paid. Absolutely scam artist. Read less

The hotel is less than 5 min walk from Haram. The room is spacious. However, the cleanliness was not as expected, especially the bathroom - given the high price. The... Read more

The hotel is less than 5 min walk from Haram. The room is spacious. However, the cleanliness was not as expected, especially the bathroom - given the high price. The bathroom ceiling and the toilet needed repairing. And, the most annoying thing is that you cannot open the windows. We just came out of a pandemic and no one allowed to open the windows to circulate the air. My whole family got sick because of this issue. Read less

We had really good experience but somehow some things were missing like the tea coffee mugs were missing...we asked for extra blanket but it was not provided.coffee machine was supposed... Read more

We had really good experience but somehow some things were missing like the tea coffee mugs were missing...we asked for extra blanket but it was not provided.coffee machine was supposed to b der with complimentary capsules for the first day of stay...they said it was out of order..etc But other services like the cooling was not fine when we checked in , it was fixed immediately. Everyone was humble and helpful.. lifts were on a crunch as they kept getting overloaded. Read less

Rooms are 6/10 and service could be better. Location is simply great. Less them 2 mins walk to haram. Some good fast food option are available on the street level immediately... Read more

Rooms are 6/10 and service could be better. Location is simply great. Less them 2 mins walk to haram. Some good fast food option are available on the street level immediately out side the hotel. There is a money exchange right next to the hotel, which is great and very convenient. Staff are friendly but a little slow. Read less