Rating: ⭐⭐⭐⭐⭐ (10/10) “I had an amazing stay at this hotel! Everything was perfect, from the room to the facilities. I want to specially appreciate the housekeeping team—Harun Rashid, the housekeeping... Read more

Rating: ⭐⭐⭐⭐⭐ (10/10) “I had an amazing stay at this hotel! Everything was perfect, from the room to the facilities. I want to specially appreciate the housekeeping team—Harun Rashid, the housekeeping supervisor, went above and beyond to ensure everything was spotless and comfortable. Truly professional and very kind. I highly recommend this hotel to anyone looking for a flawless stay!” Read less

Exceptional Stay at Hotel Meridien Makkah – A True Benchmark in Hospitality I recently had the pleasure of spending a weekend at Hotel Meridien Makkah with my family, and I can... Read more

Exceptional Stay at Hotel Meridien Makkah – A True Benchmark in Hospitality I recently had the pleasure of spending a weekend at Hotel Meridien Makkah with my family, and I can say with full confidence that it was an experience of the highest standard in hospitality. From the moment we arrived, the reception team set the tone for our stay. The receptionist greeted us with a warm, genuine smile that instantly made us feel welcome and valued. This first impression was just the beginning of a consistently exceptional experience. The hotel’s location is unbeatable — just steps away from the Haram, in a lively, vibrant neighborhood, making it both convenient and uplifting. Our room was immaculate — perfectly clean, thoughtfully arranged, and equipped with every amenity one could need. The attention to detail in cleanliness and comfort was remarkable, ensuring a truly restful environment for the whole family. Room service was beyond outstanding — fast, professional, and always delivered with a friendly touch. The efficiency and courtesy of the staff reflected a deep commitment to guest satisfaction. The crown jewel of our stay was the restaurant on the 21st floor, offering a breathtaking view of the Haram. Mornings here were serene, enjoying breakfast in a space that is not only beautifully designed but also impeccably managed by talented and professionals Said, Hamza, Abdelalim and Mehdi and others, whose professionalism and gracious service elevate the dining experience. In the evening, the illuminated view of the Haram adds a spiritual and uplifting dimension to dinner that words can hardly capture. It is clear that the excellence of Hotel Meridien Makkah — from hospitality and facilities to service and atmosphere — is the result of visionary leadership. I would like to extend my sincere appreciation to the Area General Manager and the General Manager of Marriott Meridien Makkah for fostering such a culture of quality, warmth, and creativity. Your efforts are truly felt in every aspect of the guest experience. I wholeheartedly recommend Hotel Meridien Makkah to anyone seeking not just accommodation, but a memorable, heartfelt, and world-class hospitality experience. I look forward to returning and reliving this exceptional standard of care Read less

5 star only name but definitely not 5 star hospitality hotel. The lobby was very small and crowded. The security was very rude. We are trying to buy some coffee... Read more

5 star only name but definitely not 5 star hospitality hotel. The lobby was very small and crowded. The security was very rude. We are trying to buy some coffee in the restaurant but the security did not allow us to go to the restaurant so we end up talking without anything on the table. What asshamed .... Better change the name with 3 star local brand. NOT WORTH IT ... Read less

AVOID THIS PLACE like the plague... we have booked 4 rooms here and it has been the absolute worst service from ABDUL RAZZAQ the manager and the entire service team... Read more

AVOID THIS PLACE like the plague... we have booked 4 rooms here and it has been the absolute worst service from ABDUL RAZZAQ the manager and the entire service team not even mentioning the quality of the rooms which are horrendous definitely not 5 star! I have a disabled father who is wheelchair bound - firstly they don't give the right room - Secondly they don't replace for an accessible one which means for 4 days now my father has not been able to use the shower as its a bathtub which the entire team are aware of but absolutely do not care. DO NOT BOOK THIS PLACE YOU WILL REGRET IT Read less

This hotel literally are not 5 stars hotel!!!!. Breakfast are suck. Very bad. The staff in the restaurant were noisy like they are on the street. They serve beef liver,... Read more

This hotel literally are not 5 stars hotel!!!!. Breakfast are suck. Very bad. The staff in the restaurant were noisy like they are on the street. They serve beef liver, sausage. So Bullshit. We wait for our room for 3 hours. Well done! Read less

I think this hotel staff went above and beyond during our stay. We were here for about six or seven days during Ramadan 2025, and everything exceeded our expectations. The... Read more

I think this hotel staff went above and beyond during our stay. We were here for about six or seven days during Ramadan 2025, and everything exceeded our expectations. The rooms were always clean, and the staff on our floor were consistently professional and helpful. They made sure we had everything we needed and often checked in to see if we required any assistance. The staff at the lobby were also extremely helpful and kind. One of the highlights of our stay was the iftar and suhoor meal that were included as buffet. It made our lives so much easier, and the food was genuinely delicious. We didn’t have to go out looking for iftar or suhoor spots. Tariq and Hamza working at the buffet were always very helpful. I can’t thank you guys enough for making us feel so comfortable. I can’t wait to come back with my family and stay here inshallah. Most important part is that Le Méridien made our stay during Umrah a very pleasant experience. This is very close to clock tower and walk to Masjid al haram is only 5/max 10 minute because of the crowd. I highly recommend this place. I myself will be staying here when I come back inshallah. Read less

Excellent experience at a first rate hotel. Location, restaurant, customer service and the room all exceeded my expectations. Staff in the restaurant were amazing and both breakfast and dinner... Read more

Excellent experience at a first rate hotel. Location, restaurant, customer service and the room all exceeded my expectations. Staff in the restaurant were amazing and both breakfast and dinner were excellent. Would definitely stay here again! Read less

I stayed for one night, the room was freshly updated, they also provided with free dinner (nice touch!), we dined at the 21st floor - small restaurant but very crowded. The... Read more

I stayed for one night, the room was freshly updated, they also provided with free dinner (nice touch!), we dined at the 21st floor - small restaurant but very crowded. The room is great, but bathroom needs more renovations with the smell The service is excellent, love the friendliness and very helpful with any needs! Smiles all around! Distance is best! Less than 5 mins walk to the Haram. Will stay here again. Read less

I heard that some booked rooms were reassigned to a different hotel, which is highly unprofessional and very disappointing. Additionally, there were several issues with the service that made the experience... Read more

I heard that some booked rooms were reassigned to a different hotel, which is highly unprofessional and very disappointing. Additionally, there were several issues with the service that made the experience uncomfortable: 1. Inappropriate behavior from waiters – Three waiters were excessively flirty. While I was dining with my little sister, they catcalled us, exchanged glances, and laughed among themselves. I expected this city to be a place of joy and peace, but this behavior was far from it. 2. Rude waitress – My little sister was eating and had paused to talk to our parents, but before she could finish, the waitress took her plate without asking if she was done. There was no courtesy, no confirmation—just an assumption that the food was finished. What’s worse, there was still food on the plate, which ended up being wasted because it was thrown away without any confirmation. This lack of basic service etiquette is truly disappointing. 3. Unprofessional cleaning service – While I was in my hotel room with my grandmother, a male staff member rang the bell for cleaning. I told him everything was fine and no service was needed, yet he stood there, smiling and staring at my grandmother without moving until I closed the door. My grandmother and I was scared. Then, on the day of checkout, I was already in a rush when he entered the room while I hadn’t put on my hijab. As I hurried to the elevator, he raised his voice to joke—at a completely unnecessary time when I was clearly in a hurry. This level of service and professionalism is unacceptable. I hope management takes this feedback seriously to ensure a better experience for future guests. Read less

Staying here for five days was rather convenient, near Masjid Al Haram. The room indeed was pretty old but clean enough. The air conditioner was working well but the shower's... Read more

Staying here for five days was rather convenient, near Masjid Al Haram. The room indeed was pretty old but clean enough. The air conditioner was working well but the shower's hot water was not hot enough. The staff was friendly, food was decent not very special though. It was good enough for me. Thank you! Read less

One of the best stays around the Haram. The halls have very beautiful scent. Breakfast is great. The room layout is very good. Proximity to Haram is a huge plus... Read more

One of the best stays around the Haram. The halls have very beautiful scent. Breakfast is great. The room layout is very good. Proximity to Haram is a huge plus (walking distance). My only wish that they offer special rate for long stays. Read less

After reading many negative reviews, I was skeptical of staying here. But I was so glad that I did stay here for the reasons below: 1. Much more affordable than other... Read more

After reading many negative reviews, I was skeptical of staying here. But I was so glad that I did stay here for the reasons below: 1. Much more affordable than other options. 2. Very close to the Haram. 5 to 10 minutes walk depending on the crowd. 3. Clean room. 4. Prayer room option. 5. Good food. 7. Great customer service from everyone. Even though I was there from 24 to 26 of Ramadan, which means extremely crowded.... the staff was very helpful and polite. I am definitely going to stay here again. Read less

Very friendly staff. I came early to the hotel and the receptionist checked us in 4 hours earlier. The room was clean and neat. The hotel is close to haram... Read more

Very friendly staff. I came early to the hotel and the receptionist checked us in 4 hours earlier. The room was clean and neat. The hotel is close to haram only 5 minutes away.The food was good and fresh Highly recommended Read less

The hotel is nearby Haram (5 min walking) but the rooms, beds, bathrooms, appliances, toiletries, hardwares, furniture and fixtures etc. are neither good nor does it satisfy the amount paid.... Read more

The hotel is nearby Haram (5 min walking) but the rooms, beds, bathrooms, appliances, toiletries, hardwares, furniture and fixtures etc. are neither good nor does it satisfy the amount paid. The beds were very uncomfortable and the lights were kind of dim. The charging sockets were very few in number and I had to use the extension plug for the extra sockets. The rooms are very congested as the floor runs short. However the room service guys are good and genuine to help moreover the stay was also good because the city itself is a place of peace. Read less

Ten minute walk from Haram. Beautiful views of Kaaba. The whole staff is incredibly helpful and goes out of their way to make you feel welcome and taken care of.... Read more

Ten minute walk from Haram. Beautiful views of Kaaba. The whole staff is incredibly helpful and goes out of their way to make you feel welcome and taken care of. The restaurant on the top floor is very good. Especially the cook who makes fresh omelettes in the morning and prepares hot pasta for dinner and lunch. Read less

It was one of the best hotel, I've ever been. Thier service was excellent and the staff was really cooperative. Keep up the good work. Looking forward to stay there... Read more

It was one of the best hotel, I've ever been. Thier service was excellent and the staff was really cooperative. Keep up the good work. Looking forward to stay there again. Read less

Great location. Haram is only a few hundred meters walk from the hotel. I was taking my mom in the wheelchair easily. Comfortable beds and clean rooms. The reception staff needs... Read more

Great location. Haram is only a few hundred meters walk from the hotel. I was taking my mom in the wheelchair easily. Comfortable beds and clean rooms. The reception staff needs some training. When I was checking out from the hotel, my mom was thirsty and asked the receptionist if she can have some drinking water. The receptionist rudely replied they do not have water, you better get it from outside. And the fact of the matter is we left some water in our room when we checked out. Our whole good experience turned bitter, and we decided not to consider Le Meridien ever for our stays Read less

The distance to Haram was acceptable...not that far to walk. The rooms were comfortable for 2 but the lifts, though there were six, but they were quite slow in waiting. The... Read more

The distance to Haram was acceptable...not that far to walk. The rooms were comfortable for 2 but the lifts, though there were six, but they were quite slow in waiting. The food I would give a 4/10...the breakfast menu were on repeat everyday which honestly bore us, thus we'd prefer having breakfast outside. Lunch and dinner were 6/10... bearable to eat but again very little of vegetable, except on the last day! Room service was 8/10...the staffs were hospitable and always asked permission before entering to clean our room. Traffic wise, since it is located by the roadside, it is 24-7 busy with passerbys and guests that checked in and out. Read less

It seems there is no maintenance to keep this hotel in good shape. The carpets are too old and too dirty. Damages on the walls and doors are left unfixed.... Read more

It seems there is no maintenance to keep this hotel in good shape. The carpets are too old and too dirty. Damages on the walls and doors are left unfixed. Molds can be seen in the bathrooms. I am really surprised this hotel is allowed to operate in such a poor condition. Read less

I had the breakfast here. I would rate it as medium seeing the hotel rating. The dal was delicious. Service was good. The place is neat and clean... Read more

I had the breakfast here. I would rate it as medium seeing the hotel rating. The dal was delicious. Service was good. The place is neat and clean and the food hygienic Read less

Excellent service, all staff members are very friendly, especially the breakfast chef Mr Abdul Bashar, very jolly person and always happy to serve. Highly recommend this hotel for both location... Read more

Excellent service, all staff members are very friendly, especially the breakfast chef Mr Abdul Bashar, very jolly person and always happy to serve. Highly recommend this hotel for both location and service wise. Read less

Amazing workers on the 14th floor very accommodating and helpful. Helped us with multiple things, always kind and respectful and very sincere. Would definitely recommend and very much appreciated the... Read more

Amazing workers on the 14th floor very accommodating and helpful. Helped us with multiple things, always kind and respectful and very sincere. Would definitely recommend and very much appreciated the workers here. Rooms are very nice and big there is lots of space and not too far from the mosque. Read less

We have reached the hotel later night, the front desk receptionist was extremely nice and did our check-in immediately. He even upgrade our room for free. The hotel is just few... Read more

We have reached the hotel later night, the front desk receptionist was extremely nice and did our check-in immediately. He even upgrade our room for free. The hotel is just few steps away from our prophet's and the way takes you exactly to ladies entrance door. The hotel extremely advisable and certainly worth the money. A small request to work on enhance the quality of breakfast meals Read less

The quint room we have is great and spacious. We stayed heere before will stay again. Masjid nabavi 1 min walk frm hotel. the room clean and cleaner were great.... Read more

The quint room we have is great and spacious. We stayed heere before will stay again. Masjid nabavi 1 min walk frm hotel. the room clean and cleaner were great. Specailly sharif came to clean room evryday.Taxi and local food shop next to hotel. Some room have uhud view. Which we had last time. Read less

Stayed at saja al madinah,second floor(228)with a beautiful view of mount uhud. It only took a few minutes to reach the ladies’ section of the mosque, an incredible blessing.... Read more

Stayed at saja al madinah,second floor(228)with a beautiful view of mount uhud. It only took a few minutes to reach the ladies’ section of the mosque, an incredible blessing. Alhamdulillah. The house keeping service was excellent on this floor.Especially a big thanks to Mohammed Shahadat and Yasin Araft for coming everyday and going above and beyond. The front desk was also very helpful when my son was unwell. The breakfast could do with more of a variety. Some days the kids didn't eat as the pancakes are premade and taste rubbery. Though I did enjoy the eggs daily. The close by shops and pharmacy were really useful making it incredibly convenient. Read less

We stayed at Saja Al Madinah in February 2025 for a week, and it truly ranks among the best hotels we’ve experienced in Madinah. From our room, we had a... Read more

We stayed at Saja Al Madinah in February 2025 for a week, and it truly ranks among the best hotels we’ve experienced in Madinah. From our room, we had a beautiful view of Mount Uhud and the main roads of the city. One of the most convenient features was the side exit, which opened directly into the grand street leading straight to Masjid of RasoolAllah (SallAllahu Alayhi wa Aalihi wa Sallam). It took barely 1–2 minutes to reach the ladies’ section of the mosque, an incredible blessing. Alhamdulillah. The hotel service was generally good, though we occasionally had to remind the housekeeping staff more than once for room cleaning. Still, considering it’s one of the older and more established hotels in the area, the overall comfort and experience made up for it. One thing I wouldn’t recommend, however, is including their breakfast in your package. The buffet doesn’t quite justify the price, you can easily find better, more affordable options at nearby food spots. Another plus was the availability of useful amenities right next door including laundry shops and a pharmacy. Bin Dawood and Taiba Center are just across the street, making shopping and errands incredibly convenient. If you’re able to spend a little more, I would highly recommend this hotel. The proximity to the mosque alone is worth every riyal. Would definitely stay here again. Read less

hotel is walking distance from prophet masjid. Easy to reach with taxi and not busy area. The room has 5 comfortable beds but the room was not in good condition... Read more

hotel is walking distance from prophet masjid. Easy to reach with taxi and not busy area. The room has 5 comfortable beds but the room was not in good condition for 4 star hotel. Furniture was broken, cabinets were loose, washroom felt like its gone through fixing but quality of work is very bed. Front door lock was also not working Read less

Just came back from 2-week-long Umrah trip. We stayed at this hotel for 5 nights. The hotel is very close to harram Nabawi. You can come back between the prayers... Read more

Just came back from 2-week-long Umrah trip. We stayed at this hotel for 5 nights. The hotel is very close to harram Nabawi. You can come back between the prayers and take a quick shower or nap if you need it. The rooms are very clean and the hotel constantly smells very pleasant. The staff is very helpful and friendly. I have to specifically mention about the morning shift of the restaurant and their amazing server Islam because they truly deserve to be mentioned and remembered. They go above and beyond to keep the customers happy and well fed. Thank you brothers for helping us during our stay and leaving with great memories! Read less

Alhamdulillah very happy with our stay. Its our second time back at this hotel. I am currently staying at this hotel and would highly recommend it. The rooms are exceptionally... Read more

Alhamdulillah very happy with our stay. Its our second time back at this hotel. I am currently staying at this hotel and would highly recommend it. The rooms are exceptionally clean, spacious, and very comfortable. We also have a nice partial Haram view, which is a bonus. The location is superb, with just a short 3-minute walk to the Haram. To top it off, we got a complimentary upgrade to a three-bedroom suite with a lounge and dining area, which was a pleasant surprise. Thank you to all at Saja Read less

The hotel and the service was very well. Nishu and Shareef ensured that the rooms were cleaned every day. They were respectful and would come as in when we needed... Read more

The hotel and the service was very well. Nishu and Shareef ensured that the rooms were cleaned every day. They were respectful and would come as in when we needed and would not come into our rooms without our permission. Very respectful and very good service made our trip much easier as they would not touch or belongs but would also ensure the room was clean. Ensuring that advice and guidance was given at all times Read less

We had a wonderful stay at this excellent hotel in Madina. The infrastructure is perfect, and the room was a decent size, equipped with all the necessary amenities. Housekeeping, reception,... Read more

We had a wonderful stay at this excellent hotel in Madina. The infrastructure is perfect, and the room was a decent size, equipped with all the necessary amenities. Housekeeping, reception, and room service were all top-notch. From the bellboy to the managers, every staff member displayed genuine hospitality. The breakfast at the restaurant was another highlight of the stay. A special mention goes to the chef who was frying omelets — a humble gentleman full of energy, politeness, and respect. His cheerful attitude added a warm touch to our mornings. Highly recommended for anyone visiting Madina! Read less

Lovely hotel in a very lovely location. freindly staff especially room cleaner name is nishu n sarif. Well mannered. Looked after room really well. Couldn't fault their work. Location of... Read more

Lovely hotel in a very lovely location. freindly staff especially room cleaner name is nishu n sarif. Well mannered. Looked after room really well. Couldn't fault their work. Location of the hotel is literally minutes away from masjid nabawi h kstaff are really caring. They would always call our room to see if we need anything everyday without a miss. Rooms: 5/5 | Service: 5/5 | Location: 5/5 Read less