"I recently called the reception of this hotel to inquire about their services, and I was blown away by the warm and welcoming response. The receptionist, Jerry, was exceptionally friendly,... Read more

"I recently called the reception of this hotel to inquire about their services, and I was blown away by the warm and welcoming response. The receptionist, Jerry, was exceptionally friendly, courteous, and knowledgeable. They took the time to answer all my questions, sharing their expertise and insights about the hotel's amenities and services. F During my stay in room 1802, I experienced outstanding hospitality and service. The room was immaculate, and the attention to detail was impressive. I'm thrilled to see that the hotel's commitment to excellence and customer satisfaction remains unwavering. If you're considering staying here, I highly recommend it - you won't be disappointed Read less

Mashallah, our stay at room 1807 was an unforgettable experience! The room's elegant decor, spacious layout, and breathtaking views made us feel like we were in a luxurious oasis. The... Read more

Mashallah, our stay at room 1807 was an unforgettable experience! The room's elegant decor, spacious layout, and breathtaking views made us feel like we were in a luxurious oasis. The staff's warm welcome, attentive service, and genuine care made us feel like we were part of a big family. The hotel's proximity to the holy sites and its exceptional amenities made our Hajj journey even more meaningful. We highly recommend room 1807 to all pilgrims seeking a comfortable, luxurious, and spiritual retreat." Read less

Absolutely loved my stay at Hilton Conrad Makkah! The hospitality was warm and welcoming, and the staff went above and beyond to make my experience unforgettable. The rooms were comfortable... Read more

Absolutely loved my stay at Hilton Conrad Makkah! The hospitality was warm and welcoming, and the staff went above and beyond to make my experience unforgettable. The rooms were comfortable and clean, and the location was perfect. Highly recommend this hotel to anyone visiting Makkah. Five-star service and a truly memorable stay! Special thanks to Yusuf Frontoffice Manager, Taiyab from FNB , Mahady Hasan & Siraj from Housekeeping. Read less

Another very enjoyable & comfortable stay at Conrad Makkah. We stayed between the 18th & 24th of April 2025. This time we went with family & we all received complimentary... Read more

Another very enjoyable & comfortable stay at Conrad Makkah. We stayed between the 18th & 24th of April 2025. This time we went with family & we all received complimentary lounge access. Staff were extremely helpful from Salmaan at check in , Fayaz Khan & Mijanur Rahaman at breakfast & the lounge team at dinner. Special thanks to Mohamed at breakfast for catering for my dietary needs. Also warm thanks to Firdous (2nd floor) who cleaned our room & made sure we were well taken care off. It is due to this excellent hospitality that we always return to Conrad Makkah. Read less

Fantastic service start to finish at this hotel. Went above and beyond to make sure you were well looked after. The hotel staff were extremely friendly and kind. The children... Read more

Fantastic service start to finish at this hotel. Went above and beyond to make sure you were well looked after. The hotel staff were extremely friendly and kind. The children loved their stay as well. Would highly recommend this hotel for couples and family. The Haram was literally a 2 minute walk we were able to perform tawaaf daily. Easy and convenient for us with 3 small children. The restaurant staff were fantastic and very caring especially towards our children and the housekeeping team (Shimon) was fantastic they kept the room clean. Read less

Amazing experience!!! Manager Mr Ali made our visit unimaginable. Excellent service, clean, modern, variety of food menu for various cultural dietary needs. Breathtaking view! Steps away from haram. Staff are... Read more

Amazing experience!!! Manager Mr Ali made our visit unimaginable. Excellent service, clean, modern, variety of food menu for various cultural dietary needs. Breathtaking view! Steps away from haram. Staff are friendly, Mr Ahmed(philippine) ensured superb service. Looking forward to returning. Read less

This was the best experience ever. The staff are amazing. The breakfast was the best we have ever had, there is nothing that you cant get here, even if you... Read more

This was the best experience ever. The staff are amazing. The breakfast was the best we have ever had, there is nothing that you cant get here, even if you do not see it, they will always get whatever you need. The staff at breakfast make this possible by catering to our every whim, from the manager Thayob to Ahmad Ungklang who was our server.....they made sure all our needs were met and more. The staff at the executive lounge were all amazing as well, always there to assist. Hannah at the Honors counter always made sure that we were well taken care of. Best experience ever.👌 Read less

Most beautiful. The view from my window is spectacular. Friendky staff. Breakfast there is a wide range of food catering for every taste and culture. Room are spacious, clean. Definitely... Read more

Most beautiful. The view from my window is spectacular. Friendky staff. Breakfast there is a wide range of food catering for every taste and culture. Room are spacious, clean. Definitely recommend this hotel to family Read less

Amazing hotel, food was so yummy and service was very great ever, Thank you Mr. Arif and Mr. Tariq for making amazing experience, as usual my best stop in Makkah... Read more

Amazing hotel, food was so yummy and service was very great ever, Thank you Mr. Arif and Mr. Tariq for making amazing experience, as usual my best stop in Makkah Conrad, by food & service, stays and the important part “staff “is so helpful, hotel is very clean and elegant. Thank you for your management! 10/100000Star for your hospitality Mr. ARIF your the best that makes me keep coming . Thank you indeed Read less

We stayed two nights at the Conrad a few weeks ago and overall it was an okay stay. I had a wonderful experience at the breakfast buffet, all the workers... Read more

We stayed two nights at the Conrad a few weeks ago and overall it was an okay stay. I had a wonderful experience at the breakfast buffet, all the workers at the breakfast buffet, and the housekeeping team. We loved our room, which was so clean and comfortable. However, there were a couple negative issues that made the trip less than enjoyable. My issues are with the check-in process and also with communication. Before I arrived at the hotel, I was charged for one of two nights. When I got to the hotel, I expected to be charged only for the remaining night. However, the check-in agent charged me for the full booking. He assured me that I would get my refund from finance within 5 days for the first charge. It’s been over 3 weeks and I haven’t gotten my money back. I’ve sent 4 emails over the last few weeks, but no one has answered me. It is a large refund (almost $200) and it is extremely upsetting that they are ignoring me. If these issues hadn’t happened, it would’ve been an amazing 5-star stay! Unfortunately, they kind of ruined the trip and this hotel for us. Read less

Hotel is of a very high standard with peace, calm & tranquility. Staff are amazing, polite, smiling, and ever helpful. Just one bit of advice, in order to keep hotel... Read more

Hotel is of a very high standard with peace, calm & tranquility. Staff are amazing, polite, smiling, and ever helpful. Just one bit of advice, in order to keep hotel up to date, touch up and maintenance to the rooms on a regular basis. Location perfect and I would certainly come back with my family next time. Well done and keep up the good work. Read less

Great location, walking distance to AlHaram with a shopping mall attached to it. Staff are professional and helpful. The breakfast buffet is amazing with a big selection. The rooms require... Read more

Great location, walking distance to AlHaram with a shopping mall attached to it. Staff are professional and helpful. The breakfast buffet is amazing with a big selection. The rooms require extra attention from maintenance to housekeeping to amenities. This hotel is more convenient for families with young kids. In my opinion the Hotel is 5 stars, the room is 3.5 stars Read less

One of the finest hotels, including spacious rooms and top-notch services. The breakfast was amazing and offered an assortment of food and beverages. If you request for something that isn't normally offered,... Read more

One of the finest hotels, including spacious rooms and top-notch services. The breakfast was amazing and offered an assortment of food and beverages. If you request for something that isn't normally offered, they will prepare it for you. Every single member of the staff was friendly and accommodating. Gate 79 can be reached on foot in approximately one minute, and there are numerous fast food outlets and restaurants all around. The overall experience was really comfortable, and staying here is highly recommended. Read less

We had an amazing experience at this hotel. Our suite was beautiful with stunning high end finishes. Ahmed at the front desk checked us in. He was extremely welcoming and... Read more

We had an amazing experience at this hotel. Our suite was beautiful with stunning high end finishes. Ahmed at the front desk checked us in. He was extremely welcoming and gracious. I have never seen such amazing hospitality. The breakfast buffet in the morning was absolutely fantastic. The array of choices and different options were unbelievable, there was not a single thing your heart could wish for and was not available. Our 4 day stay was very memorable and I will always return back to Conrad Makkah. Read less

Staff and service is amazing. Rooms are nice and clean. However it's time update few of the features. Breakfast was good. Habibullah at the breakfast is like your long lost... Read more

Staff and service is amazing. Rooms are nice and clean. However it's time update few of the features. Breakfast was good. Habibullah at the breakfast is like your long lost friend. I really enjoyed his company everyday he would come to my table and ask for anything I needed. I know that's his job but I really like that gesture. My kids really missed raffles. Nice place to stay. Read less

We loved our stay at Conrad during Hajj 2019. Spotlessly clean, beautiful hotel with excellent food. Most importantly it’s location to the kaba made coming quickly for a bathroom break... Read more

We loved our stay at Conrad during Hajj 2019. Spotlessly clean, beautiful hotel with excellent food. Most importantly it’s location to the kaba made coming quickly for a bathroom break very convenient. What I want to know is what perfume they use in the rooms/hallway and where I can purchase it! It was so lovely and will make me remember my days during Hajj Read less

Really the hotel is amazing and so luxury and clean. The executive room was very big and have partial haram view. The room has two big king size beds with... Read more

Really the hotel is amazing and so luxury and clean. The executive room was very big and have partial haram view. The room has two big king size beds with sofa. Room equipped with all required accessories and amenities. Staff were too friendly. Few steps from holy mosque. Read less

A very beautiful hotel, more than wonderful, everything is good, from the first services to the comfortable view, the food is very delicious and delicious. I thank everyone who contributed... Read more

A very beautiful hotel, more than wonderful, everything is good, from the first services to the comfortable view, the food is very delicious and delicious. I thank everyone who contributed to making the hotel this luxury and elegance. It was a very nice experience, one of the most beautiful and luxurious hotels in Makkah, and all the workers are organized and caring. Thank you.💕💕💕 Read less

Excellent staff and service. Check in was easy at the Hilton Honors desk. Mohammad Al Sini at the reception to the lounge was exceptionally friendly and accommodating. The cleaning staff... Read more

Excellent staff and service. Check in was easy at the Hilton Honors desk. Mohammad Al Sini at the reception to the lounge was exceptionally friendly and accommodating. The cleaning staff were courteous and did their job so well. I’d recommend Conrad Hilton to anyone. Read less

All was best, the front desk was helpful, the guards was friendly. The food was great.. Walking distance to Makkah. Only their room service a bit slow (maybe because the... Read more

All was best, the front desk was helpful, the guards was friendly. The food was great.. Walking distance to Makkah. Only their room service a bit slow (maybe because the large number of customers) Read less