Faysol Ahmed

1 month ago

5/5

Alhamdulillah performed Hajj via Hunafaa in the new Nusuk system. From the pre Hajj preparation all the way to the tour the Hunafaa team were very helpful and professional with their input and effort towards the Hujjaj. I will definitely recommend Hunafaa for your Hajj journey

Akil Rahman

3 months ago

5/5

Highly recommend Hunafaa and the Rawaf packages, especially the 405 package. Alhamdulilah this packages made my Hajj so convenient, logistically making so much sense staying in a hotel close to the jamarat during the days of hajj allowing my group to head back to the hotel and freshen up before going the camps in Mina. Additionally staying at the Address hotel close to the Haraam was perfect, after completing the hajj. Being able to make every Salah at the Haraam Alhamdulilah. All in all the service I received was top quality and I would highly recommend recommend and in sha allah be able to book again with them in the future

Muhammad Abdul Mukit

3 months ago

5/5

Alhamdulillah, all praise is due to Allah for enabling us to perform Hajj in 2025. May He accept the Hajj of everyone who performed it. Ameen. I would definitely recommend Hunafa to anyone intending to perform Hajj. Ali Bhai and Saied Bhai have been amazing—from the very beginning of securing a package via Nusuk, to the very end of this incredible, once-in-a-lifetime journey. I’m truly happy and grateful for the excellent service provided by Hunafa, and I look forward to travelling with them again in the future, inshaAllah. Ameen.

Shahanara Begum

4 months ago

5/5

I went to Hajj (2025) with Hunafaa. I booked the package with Rawaf Mina and I really enjoyed it. It was my first time going to Hajj and my experience was very pleasant. Hunafaa really took care of us and I felt that the Hajj experience was very smooth. The extra seminars and support from Hunafaa before and during Hajj was also very helpful in preparing us spiritually and easing us into the journey. I would highly recommend Hunafaa to anyone looking to perform Hajj.

Wahid Uddin

4 months ago

5/5

I performed Hajj this year with Hunafaa and honestly, I cannot praise the team enough. From start to finish, the brothers carried themselves with professionalism, patience and genuine care for every single hujjaj. The level of organisation, clear communication and personal support provided at every stage really set Hunafaa apart. What stood out most for me was the calm and reassuring presence of the team during key moments of the journey, especially during the days of Hajj itself. No question felt too small, and no request was ever met without understanding and support. Choosing Hunafaa was one of the best decisions I made - not just for the logistics of Hajj, but for the spiritual and personal support throughout the process. May Allah reward the entire team for their efforts and place barakah in their work. I would highly recommend Hunafaa to anyone looking for a professional, trustworthy and spiritually grounded Hajj experience.

Thanim Malique

4 months ago

5/5

An Unforgettable Journey: My Hajj Experience with Hunafaa I recently had the incredible opportunity to perform Hajj, and I cannot express enough how transformative this experience was, especially with the help of Hunafaa. From start to finish, the journey was not just a pilgrimage; it was a profound spiritual awakening. Right from the moment we arrived, Hunafaa representative Ali Hussain guided us and was there to greet us with warmth and enthusiasm. The team’s deep knowledge of the rituals and history of Hajj made every step of the journey more meaningful. They provided us with insightful explanations about the significance of each ritual, which truly enhanced our understanding and appreciation of the experience. The logistics of Hajj can be overwhelming, but our guide Ali Hussain expertly navigated the crowds and ensured that we were always on schedule. This allowed us to focus on our prayers and reflections rather than worrying about the details. Their attention to our comfort and safety was evident, and I felt reassured knowing we were in such capable hands. One of the highlights was the group, which fostered a sense of community among us. We were encouraged to share our thoughts and feelings, creating a supportive environment that enriched our spiritual journey. The camaraderie we built with fellow pilgrims was a cherished aspect of the experience. The accommodations and transportation arranged by Hunafaa were very good, making our stay in Mecca and Medina comfortable and enjoyable. We were able to rest and recharge, which was essential given the physically demanding nature of Hajj. Overall, my Hajj experience was nothing short of miraculous, and I am incredibly grateful for the guidance and support of the Hunafaa team. They not only facilitated the logistics but also helped us connect with the spiritual essence of the pilgrimage. I highly recommend using Hunafaa for anyone considering Hajj; it truly made all the difference in my journey. This pilgrimage has left an indelible mark on my heart, and I look forward to carrying the lessons learned into my daily life.

Abdul Shohid

4 months ago

1/5

I usually dont like to do reviews like this but sadly I have to as I believe its an amanah for future hujjaj. I went on Hajj with Hunafaa and their partners in 2025 and sadly it was a very disappointing experience. Group leads were mostly absent, leaving us to organise everything ourselves. Elderly people and first-timers were left without proper support. Communication was poor, responses were slow, and a helpful WhatsApp group was closed just before we arrived. Muzdalifah was a disaster — we arrived late, had no space, and were told to sleep dangerously close to a busy highway. The group got split up and left behind with no care shown by the leads. Elderly people were stranded and confused, while group leaders relaxed without concern. One group lead in particular (wont mention the name on here) was rude, dismissive, and unprofessional. He didn’t seem fit for the role at all. There was no proper logistical info — we weren’t even told about free shuttle buses until days later. This felt like a first-time operation, not a company claiming years of experience. You can’t keep telling people “have sabr” after delivering poor service. Hajj is a once-in-a-lifetime journey — this company did not respect that. Would not recommend, especially for elderly pilgrims. I sincerely hope they improve. One positive I can say is the religious and spiritual aspect was very good. Sheikh Imran Patel was on point. Constructive Feedback for Future Hajj Trips: While this experience was deeply disappointing, I want to provide some sincere feedback to help improve the service for future hujjaj. I believe this is an amanah (trust) that you carry, and future pilgrims deserve better: 1. Hold a live seminar with all group leads present before departure. This allows everyone to meet and become familiar with who they can approach during the trip. 2. Create and maintain a dedicated WhatsApp group for all hujjaj to communicate, share updates, and ask questions throughout the entire trip. 3. Group leads should be present at the airport before the hujjaj arrive, clearly visible, wearing appropriate branded jackets or lanyards. After check-in, take time to introduce themselves to the group properly. 4. Learn and document local hotel and area amenities (e.g., shuttle bus services, walking directions to Haram, food places), and provide this to the hujjaj before arrival. 5. Hire group leads based on character and communication skills, not just availability. Only assign individuals who want to do the role and can handle it with compassion and professionalism. There should be a minimum of two group leads per hotel—not just one. 6. Dont advertise the trip to the elderly. Especially if English is not one of their languages. Based on what I experienced, this company is not equipped to support elderly pilgrims, and advertising otherwise is misleading. 7. Hire at least one female group lead. This is a must. Many sisters needed guidance and support and had no one to turn to.

Ahmed Hussain

4 months ago

2/5

The experience with Hunafa and their hajj partners was very disappointing. Apart from religious and spiritual talks/guidance, their wasn't much support and it felt like a lot of short comings were glossed over by way of the blame game I.e it's not them it's the service provider or the default answer being have "sabr". Unfortunately for the outlay - which for a couple can run into the tens of thousands you expect a minimum service level. It felt like a case of over promise under deliver as opposed to the other way round.

Little Az

11 months ago

5/5

Alhumdulillah, was blessed with Hajj 2024. These brothers were amazing, really helpful, they were there to support us every step of the way. May Allah reward them immensely

Tofozul Ali

12 months ago

5/5

Booked my last minute Ummrah package last February with Hunafaa Travels, Shaykul, as ever done his best to accommodate my needs, Alhamdulillah! Only thing I will say is if you’re going with children then probably look for direct flights unless you’re happy to do transit flights. Hotels both in Madinah and Makkah were great, location was perfect.