ECO Student Umrah

Poor transportation services barely a single bus during prayer times. If somehow one comes too much crowded it’s like animal kingdom better walk than wait for bus. Recommended in terms... Read more

Poor transportation services barely a single bus during prayer times. If somehow one comes too much crowded it’s like animal kingdom better walk than wait for bus. Recommended in terms of Location wise only for those who are healthy and in winter season and don’t need wheel chair because of really big steep hill when going to mosque not recommended in summer even for healthy individuals too much heat takes at least 15-25 mins to walk to mosque. Read less

Considering the price, this is the best option you could go for. Excellent service, workers were really nice and kind, you can call cleaners anytime to sort out your room... Read more

Considering the price, this is the best option you could go for. Excellent service, workers were really nice and kind, you can call cleaners anytime to sort out your room or change anything and they'll help you. The 24 hour free shuttle service was really helpful, it sometimes got a bit too crowded but new buses came every few minutes. I lived on floor 21 and the view was awesome. One improvement could be the tech. The phone did not work properly sometimes, and the TV was like 15 years old. Overall, it was a great experience. Read less

Our worst hotel experience ever. We stayed in Building 3, Floor 16, Room 40. The cleanliness was unacceptable. probably the worst we’ve ever seen in a hotel. The bathroom door was... Read more

Our worst hotel experience ever. We stayed in Building 3, Floor 16, Room 40. The cleanliness was unacceptable. probably the worst we’ve ever seen in a hotel. The bathroom door was in terrible condition, and it looked like the blanket hadn’t been changed in weeks. I hope someone from the management can check that room. To make things worse, the receptionist didn’t even answer the phone. what if there was an emergency? I understand this might be what we get for the amount we paid, but even at a budget level, there should be basic standards of cleanliness and service. We definitely won’t be coming back. Read less

I stayed at this hotel for 7 days and had a wonderful experience. The service was excellent, the staff were very professional, and the room was always clean and well-maintained.... Read more

I stayed at this hotel for 7 days and had a wonderful experience. The service was excellent, the staff were very professional, and the room was always clean and well-maintained. Everything about my stay was great—from the comfort of the room to the overall environment. The location of the hotel is also perfect, close to everything I needed. I highly recommend this place to anyone looking for a clean, comfortable, and well-run hotel. Definitely a 5-star experience Read less

I had a great stay at this hotel. The location is excellent. just a 15 minute walk to Haram Shareef, which made everything very convenient. It's a big hotel with... Read more

I had a great stay at this hotel. The location is excellent. just a 15 minute walk to Haram Shareef, which made everything very convenient. It's a big hotel with all the essential amenities. One of the best things is that there are several good restaurants right downstairs and a grocery store nearby for anything you might need. Overall it is a comfortable and hassle free experience. Would definitely stay here again. Read less

First of all, location is super great. 10 minutes walk and you will be infront of gate 114. There are 24/7 shuttle buses that drop you to jarwal bus station.... Read more

First of all, location is super great. 10 minutes walk and you will be infront of gate 114. There are 24/7 shuttle buses that drop you to jarwal bus station. However, we stayed with a baby and it was a hassle to get on the bus. Because people are so inconsiderate that they don’t offer you a seat if you are standing while holding the baby. Moreover, If you leave the haram right after any salah for example isha then it will be very difficult to walk towards hotel or bus stop due to crowd and street vendors occupying most of the space on the roads. Therefore, we always waited half an hour after isha salah and then walked towards hotel. (That was after eid) Regarding our stay, we were four adults, one baby. Check-in wasn’t smooth, had to wait for an hour to get the keys. Rooms are just ok, probably its time for some renovations. Right after check-in, I found bathroom is dirty with hairs on floor. Service people are super nice and coordinate with you very well for cleaning and other stuff. There are plenty of baqalas, restaurants around. Food delivery apps works just fine and they can easily get to the location. Wifi internet sucks, even mobile internet wasn’t fully available in our room. I will definitely stay again just for 10 minutes walk to haram 😀 Read less

Good 4 star hotel near to all amenities. 24/7 access to shuttle service and all sort of food ang groceries shops at the doorstep. Hotel is very busy itself and... Read more

Good 4 star hotel near to all amenities. 24/7 access to shuttle service and all sort of food ang groceries shops at the doorstep. Hotel is very busy itself and you’ll always find husstle bussle around the area. Hotel has its own shopping center to buy all necessary stuff. Drop of of shuttle bus leads you straight to the gate 60. If you prefer to walk, it still not very far. If you’re taking taxi from airport to get to the hotel just say “Abrazul Kiswa” and it will drop you staright infront to the hotel building. Highly recommended. Read less

Great value for the money. The service here is amazing. Their quality team to extra steps to help us when there was an issue with our room. They also spoke... Read more

Great value for the money. The service here is amazing. Their quality team to extra steps to help us when there was an issue with our room. They also spoke great English. Thank you Sanah for all your help! The rooms are a little tight and walls are a bit thin but for the price you can’t complain. Also if you get a haram view room it’s amazing. Would stay here again. Read less

Wonderful experience at a great price. We stayed in Tower 1. Great value for money. The shuttle buses were timely available. Rooms were spacious and cozy. Abdul Aziz at reception... Read more

Wonderful experience at a great price. We stayed in Tower 1. Great value for money. The shuttle buses were timely available. Rooms were spacious and cozy. Abdul Aziz at reception was very kind and accommodating. Overall vibe of the hotel was very great and had a lively atmosphere. Definitely coming again. Read less

The very first stay I got a decent city view. The second time, I booked a room with a city view again, but instead, I got a pigeon/alleyway view as... Read more

The very first stay I got a decent city view. The second time, I booked a room with a city view again, but instead, I got a pigeon/alleyway view as apparently there were no more rooms available. Also, the carpet wasn't the cleanest. It's a decent place to stay provided it's not overpriced because you're basically paying for a room full of beds. The best thing about the hotel is the location. It's not at right at the haaram, but it's good enough to walk there or take the free shuttle bus. It's about a 5 minute walk to where the shuttle bus drops you off, then another 10-15 minutes to actually walk into the haaram. It's decent for a short-term stay or if you'll be at the haaram a lot and just need a place to sleep. Read less

3 star Hotel for a good price even in Ramzan 2023. Good Shuttle bus. Room Service was good. First time i stayed in Tower 2 or1 the room was very... Read more

3 star Hotel for a good price even in Ramzan 2023. Good Shuttle bus. Room Service was good. First time i stayed in Tower 2 or1 the room was very clean, this time i stayed with family in tower 5, the room was not very clean. Read less

TL;DR: book in a different hotel. I am speechless honestly, i have read so many reviews about this place and was actually recommended to stay here but the state the room... Read more

TL;DR: book in a different hotel. I am speechless honestly, i have read so many reviews about this place and was actually recommended to stay here but the state the room i was provided is in left me with my jaw on the floor. I can not take enough pictures to show how dirty this room is and when i tried to call the reception the phone was unplugged then when i plugged it and called no one answered.. this is not worth the price at all, i do not recommend (also there were no toiletries just a bar of soap) Edit: i got bitten by bed bugs too Read less

Location is good but they will drop you very far by bus, better to have taxi to save time. Rooms are not expensive but not up to standard, parking is... Read more

Location is good but they will drop you very far by bus, better to have taxi to save time. Rooms are not expensive but not up to standard, parking is not free 4sr an hour. Security is rude no one will guide what to where to go misinformation all over. They have to improve their management and customer services. Parking place is very small and you special skills to park 😂 Read less

I cannot believe the utter disaster that is this hotel! It's beyond belief, the worst hotel I've ever had the misfortune of staying in my entire life. The air conditioning... Read more

I cannot believe the utter disaster that is this hotel! It's beyond belief, the worst hotel I've ever had the misfortune of staying in my entire life. The air conditioning is an absolute nightmare. It's like a malfunctioning beast that never stops. The temperature just keeps rising and rising, and you have to practically break the remotes and wrestle with the plugs to get it to work, but even then, it's a lost cause. The state of the walls is simply appalling. They are literally falling apart before my eyes. When my poor mother attempted to switch on the lamp it resulted in the entire wall board collapsing on my mother, it was an outright health and safety hazard! Can you imagine? It's absolutely unacceptable! Now let's talk about the mat. Oh, what a joke! It's placed haphazardly, creating a health hazard in itself. It's filthy beyond words, littered with all sorts of food and insects crawling around. Disgusting! And don't even get me started on the beds. They're so unstable and rickety, it feels like sleeping on a pile of rocks. The duvet cover is a disaster in its own right – ugly, torn, and reeking of sweat. It's repulsive! Can you believe they won't even provide basic necessities like toilet rolls and clean towels unless you specifically ask for them? It's outrageous! And let's not forget the muck surrounding the basins, adding to the overall filthiness of this wretched place. To top it all off, the shower head decided to take a dive on my sister's toes. Can you imagine the pain and discomfort? This place is a nightmare! The cherry on the cake was when, after lodging complaints, we were rudely woken up in the middle of the night to switch rooms. Guess what? The other room was even worse! I can't believe they have the audacity to call this a hotel. This whole experience has been a heart-wrenching disappointment. It's simply the worst hotel in the entire world, and I'm absolutely devastated that I wasted my hard-earned money and valuable time on this nightmarish excuse for accommodation. Read less

I recently went for umrah and our agent had booked this hotel for us. The rooms were of decent size and service was really good. Staff were very friendly and... Read more

I recently went for umrah and our agent had booked this hotel for us. The rooms were of decent size and service was really good. Staff were very friendly and welcoming. Walking distance to Masjid al Nabi was about 5-10 minutes walk direct to gate 310. Would definitely stay there again. Read less

Rooms small cramped nothing like pictures. No smart TVs. The hotel smells really bad. Service is absolute BS. 1 room key per room. If you get locked out your room... Read more

Rooms small cramped nothing like pictures. No smart TVs. The hotel smells really bad. Service is absolute BS. 1 room key per room. If you get locked out your room you the won't help you. Location is good 7 minute's to masjids- e -nabiwi. Read less

Great stay! I forgot to take pic of the room but it was great experience. From the check in time until check out, all staff were very welcoming, helpful and friendly.... Read more

Great stay! I forgot to take pic of the room but it was great experience. From the check in time until check out, all staff were very welcoming, helpful and friendly. Seham met us and did an early check in without any problems. I highly appreciate that as my mom was tired and needed to get some rest in the bed after flight. Eyad allowed us for late check out so we could rest and got ready for our late flight in comfort and without rush. All HK team was very attentive and providing amenities and water without any problems upon request. Unlike Drama Queen receptionist Riyadh. We called the reception to request some water late night as we forgot to get some before returning to the room and got rude answer like "no water! You want water go and buy!" unbelievable, thank you Riyadh for instructions, I couldn't think of it lol, You are genius! Overall, hotel good and clean, highly recommended! I ignore drama queen as wherever you go there is such type of person 🤡 among the team, so don't let such type of personalities to ruin your experience. Read less

I have just stayed here for 7 nights. It was an average 4 star hotel. The rooms were clean. We had a double room booked and were given 3 single... Read more

I have just stayed here for 7 nights. It was an average 4 star hotel. The rooms were clean. We had a double room booked and were given 3 single beds which worked well for us as I have 2 children. The beds were comfortable. Room and bathroom was quiet compact not very spacious. Not even a table which is strange as most 4 star hotels have a table and chairs in room which is helpful when you bring food into the hotel room to eat. There is a fridge and kettle in room. I was surprised that no water and tea/coffee is provided in the rooms so please take note about this if you do expect to have this provided. The hotels towels didnt smell very nice at all. The lifts were quick which was good. A staff downstairs named Mohammed Tajul Islam, this brother was extremely helpful and kind. If anyone needs any help or advice definitley go to him. The haram wasn't far at all. I would say a walk of 5-7 minutes and you come to gate 310. Along the way are many food shops. This hotel is very close to masjid ghamama a 5 minute walk from the hotel. Then masjid ghamama leads you to gate 310 of masjid nabawi. I had a pleasant stay overall 8/10. I hope this helps anyone who is thinking of staying at Emaar Taibah Read less

I recently stayed at Emar Taiba Hotel and unfortunately had a very disappointing experience. As someone in the hospitality industry, I hold hotels to a certain standard, and this establishment... Read more

I recently stayed at Emar Taiba Hotel and unfortunately had a very disappointing experience. As someone in the hospitality industry, I hold hotels to a certain standard, and this establishment fell far short. Firstly, the room had a persistent smoking smell that made it uncomfortable to stay in. I called the front desk multiple times to report the issue, but there was no response. The phone in the room was not functioning, which only added to my frustration. Additionally, the condition of the washroom was poor, with inadequate maintenance evident throughout. The water spray was also not working, making the situation even more unacceptable. I’m baffled by the positive reviews I've seen; my experience was anything but satisfactory. Given the circumstances, I cannot recommend this hotel to anyone. I will also be reporting my concerns to the MINISTRY in Dammam for further investigation. Save yourself the trouble and look elsewhere for accommodation.WATER WAS LEAKING FROM TOILET AND DULL LIGHTS . Was not pleasant to stay with kids. Read less

Emaar Taib hotel is good and not bad, but it seems like an old hotel. Staff is nice and communicates well with me. Only the location is not what I... Read more

Emaar Taib hotel is good and not bad, but it seems like an old hotel. Staff is nice and communicates well with me. Only the location is not what I was hoping for. It is only the location of the hotel that I dislike a little bit compared to other hotel I stayed in January 2024, and it is my second trip to this beautiful city of the prophet Mohammed SAW Read less

The hotel is well-located, and the rooms and bathrooms are clean, though slightly compact. The staff is exceptionally polite and helpful, especially the housekeeping team from Bangladesh and receptionists Mohammed... Read more

The hotel is well-located, and the rooms and bathrooms are clean, though slightly compact. The staff is exceptionally polite and helpful, especially the housekeeping team from Bangladesh and receptionists Mohammed and Abdul Latif. Overall, I’m satisfied with the hotel, especially considering the cost—great value for money. Read less

The location is good. But It’s a shabby hotel, more towards a 2 star hotel. Toilets are tiny and not very clean. Walls are not sound proof so it’s extremely... Read more

The location is good. But It’s a shabby hotel, more towards a 2 star hotel. Toilets are tiny and not very clean. Walls are not sound proof so it’s extremely hard to sleep, more like sleeping on the road, it can get EXTREMELY noisy from the cleaners/staff side throughout the night, plus customers ofcourse. Better to opt for another hotel in the area. Read less

Room typical size to similar hotels. Service, receptionist Abdul Latif was very helpful to the extent he agreed to accept my online order delivery, Bell Man and room service lads were... Read more

Room typical size to similar hotels. Service, receptionist Abdul Latif was very helpful to the extent he agreed to accept my online order delivery, Bell Man and room service lads were very co-operative. Definitely value for money and would be more than happy to stay, again. In-Sha-Allah. Read less

Great service upon booking in but that’s where it ends. The room and bathroom were never cleaned for the entire stay. The bathroom is the pits and the shower... Read more

Great service upon booking in but that’s where it ends. The room and bathroom were never cleaned for the entire stay. The bathroom is the pits and the shower is hand held. We asked for coffee upon arrival but they never replenished again. Always having to ask for toilet rolls. The geyser is a switch in the bathroom that we put off accidentally. Needless to say we had cold water for two days until they showed us the problem. No cupboard space so you have to live out of a suitcase. You have to make up your own bed. There is no space in the room so salaah has to be made in the passage by some. Read less

Let’s start with the positives: the hotel is conveniently located, just a 7 to 10-minute walk from the mosque, which is excellent. There are plenty of shops nearby, and the... Read more

Let’s start with the positives: the hotel is conveniently located, just a 7 to 10-minute walk from the mosque, which is excellent. There are plenty of shops nearby, and the on-site café is a great addition. Additionally, the staff are incredibly friendly and welcoming, which enhances the overall experience. However, the main drawback for me was the consistent lack of toilet tissue and towels. Despite repeated requests, these essentials were never provided, which seems to be a recurring issue at this hotel. If management could address this, it would significantly improve the experience and elevate the hotel to a five-star standard, especially given its affordability. Read less

The only good thing about this hotel is the location. It’s rooms are small, not well-maintained. Room were not cleaned during the stay. Internet is not working. Elevators are small and cannot get... Read more

The only good thing about this hotel is the location. It’s rooms are small, not well-maintained. Room were not cleaned during the stay. Internet is not working. Elevators are small and cannot get many people, hence very useless during the rush hours. Toilet is below average. Overall, this hotel is good for budget stay onky due to its location. Read less

Very close to Haram from Salam gate. Excellent location. The rooms are okay and service is also okay. Has a food corner inside the lobby that has basic food stuff.... Read more

Very close to Haram from Salam gate. Excellent location. The rooms are okay and service is also okay. Has a food corner inside the lobby that has basic food stuff. Parking is usually not available with them so one has to park outside in streets. Read less

Very bad service 😒.. room are super small also bathroom are very dirty no water supply is very low in bathroom . I try to take shower and has no... Read more

Very bad service 😒.. room are super small also bathroom are very dirty no water supply is very low in bathroom . I try to take shower and has no water pressure i will never recommend anyone to chose this kinda service.. the hotel staff mostly from Bangladesh 🇧🇩 has very attuted not listening any complain and room ac not working well ac take all night to make room temperature cold but still not very cold its only average cold Read less

When you come to lobby it looks like 4 star but when you go to your floor and rooms it is not even 1 star. The WiFi password is written... Read more

When you come to lobby it looks like 4 star but when you go to your floor and rooms it is not even 1 star. The WiFi password is written in very big text but WiFi does not work at all. There are lices in the bed. The beds are really hairy. No cleanliness. Lipstick on the curtain. Curry gravy on the bed. Very smelly rooms. Would never recommend even if free. If you like living in the vomiting area then visit. Read less

All was rubbish that included rooms, as well as service .the rooms are dirty ,there is hair on the beds, and all the toilets are broken and in gross... Read more

All was rubbish that included rooms, as well as service .the rooms are dirty ,there is hair on the beds, and all the toilets are broken and in gross quality. We had already reserved the rooms, but they made us wait for 2 hours in the lobby and then they gave us rooms on different floors, after all this the rooms were not cleaned before giving them to us. When we asked to have the sheets changed, no action was taken. Read less