Update: I have to update my review to reflect what happened after hajj, they decreased the number of buses significantly without considering the number of visitors still staying in the hotel,... Read more

Update: I have to update my review to reflect what happened after hajj, they decreased the number of buses significantly without considering the number of visitors still staying in the hotel, resulted in long waiting times for buses to come and waiting your turn or keep standing the whole time, this turned the movement to el haram to nightmare specially that haram gate is now shared with people of another hotels and you have to stay in same line with them. Although i was planning to consider the hotel for umrah later, but after this experience i will certainly look for another hotel near to haram as i can't guarantee the buses availability and timing. The hotel is very nice, rooms are excellent. Room service needs to be improved, it is the first time to stay in a hotel where i have to request room service when needed, and i have to specify what they are required to do, and sometimes when i request 3-4 actions, some of them are done and some don't. We stayed for 2 weeks with almost the same food everyday, but they started introducing new staff after 2 weeks. Read less

Food was the biggest let down, other than that this Hotel was pretty Okay. It's a 20 min walk distance from Masjid Al Haram. Rooms are clean! Inside looks nice,... Read more

Food was the biggest let down, other than that this Hotel was pretty Okay. It's a 20 min walk distance from Masjid Al Haram. Rooms are clean! Inside looks nice, I wish their buffet had better tasting food, it might be great tasting for others that do not like any spices/salt. Has a pretty decent market place as well. Me personally, I would have rated it higher, only if the food was better! Read less

I was extremely disappointed with my stay at this hotel. The service was unacceptable on every level — the staff were unhelpful, inattentive, and at times even rude. It felt... Read more

I was extremely disappointed with my stay at this hotel. The service was unacceptable on every level — the staff were unhelpful, inattentive, and at times even rude. It felt like customer satisfaction was the last thing on their minds. The food was by far the worst part of the experience. Most of the dishes were barely edible — poorly cooked, lacked any flavor, and in some cases This was definitely not the experience I expected, and I would not recommend this hotel to anyone looking for a comfortable or enjoyable stay. Read less

Beautiful Hotel, room service and housekeeping are excellent( food order easy and fast also delicious. Room is clean and quick housekeeping services). My only concern is telephone network are missing... Read more

Beautiful Hotel, room service and housekeeping are excellent( food order easy and fast also delicious. Room is clean and quick housekeeping services). My only concern is telephone network are missing you will find telephone network connection due to location however I’m wondering how come they are not able to fix this problem by adding cell phone towers. This is the worst issue can’t make or receive any phone call while I’m in the room and the hotel even Read less

Mohamed Zwei provided outstanding service during my stay. The toilets were cleaned thoroughly, and the room service was excellent. Everything was spotless thanks to his hard work and attention to... Read more

Mohamed Zwei provided outstanding service during my stay. The toilets were cleaned thoroughly, and the room service was excellent. Everything was spotless thanks to his hard work and attention to detail. Room 61915 was perfectly maintained — truly appreciated! Read less

Our stay at the hotel was exceptional, and a large part of this positive experience was due to the wonderful work of Mr. Mohammad Tareq who took care of the... Read more

Our stay at the hotel was exceptional, and a large part of this positive experience was due to the wonderful work of Mr. Mohammad Tareq who took care of the cleanliness of our room. His meticulousness and attention to detail really made a difference. Every day we returned to a spotless, welcoming room, arranged with care and attention to comfort. What's more, his courtesy and warm smile added a personal touch to our stay. Many thanks to him for his exceptional dedication and professionalism. He deserves our highest recognition! We are in room number 31814 Read less

I had a truly exceptional experience at this property. One of the standout features was the impeccable cleanliness throughout the facility, which made my stay all the more comfortable. The... Read more

I had a truly exceptional experience at this property. One of the standout features was the impeccable cleanliness throughout the facility, which made my stay all the more comfortable. The staff were incredibly friendly, welcoming, and always ready to assist with a smile. Their dedication and hard work to ensure guests are satisfied did not go unnoticed — they genuinely go above and beyond to provide outstanding service. Another highlight is the property’s prime location, just a short walk from the mosque, which made it incredibly convenient, especially for those visiting for religious purposes. I was also very appreciative of the late check-out they kindly accommodated, showing their flexibility and willingness to work with guests’ individual needs. Overall, this property combines exceptional service, a clean and well-maintained environment, and a perfect location. I highly recommend it to anyone visiting the area — I will definitely be staying here again on my next trip. Read less

Had an amazing stay at Jiwar Al-Madina Hotel! The reception staff was incredibly professional and welcoming, making check-in a breeze. The housekeeping team, especially Noman Ahmed, went above and beyond—our... Read more

Had an amazing stay at Jiwar Al-Madina Hotel! The reception staff was incredibly professional and welcoming, making check-in a breeze. The housekeeping team, especially Noman Ahmed, went above and beyond—our room was spotless every day, as if it had never been used before. The newly renovated rooms were super clean and comfortable. Highly recommend this hotel for a hassle-free and pleasant stay in Madina! Read less

All is best in Hotel Jiwar. Last year we also stayed here, this year repeat again. This year (FEB 2025) our room is 207. Alhamdulillah..PIC Mr Alaudin in cafe very nice person. He... Read more

All is best in Hotel Jiwar. Last year we also stayed here, this year repeat again. This year (FEB 2025) our room is 207. Alhamdulillah..PIC Mr Alaudin in cafe very nice person. He served us with 5 stars services. Housekeeping staff in 2nd floor also awesome. Everyday offer the help n remind us to feel free to call them if anything we want. Alhamdulillah.. Jiwar Hotel is our Favourite hotel in Madinah..💖💖💖💖💖 Read less

I recently had the pleasure of staying at this exceptional hotel, and I must commend the owner, Mr. Abdul Kareem, for his commitment to excellence. A special thanks to Mr.... Read more

I recently had the pleasure of staying at this exceptional hotel, and I must commend the owner, Mr. Abdul Kareem, for his commitment to excellence. A special thanks to Mr. Alaa Eldin, the Services Manager, whose leadership ensured a flawless experience. The food service was truly top-tier, with a diverse and delicious menu that catered to every taste. Every meal was a delight, thanks to the talented culinary team. Mr. Alaa Eldin’s attention to detail and dedication to guest satisfaction were evident in every aspect of my stay, from the warm check-in to the immaculate housekeeping. Thank you, Mr. Abdul Kareem and Mr. Alaa Eldin, for an unforgettable experience. Highly recommended! Read less

Amazing professional and friendly management. Met the owner and super helpful and kind manger Mohammad Harbi. Always ready to help if you need anything. Restaurant manager Alauddin is a kind and respectful... Read more

Amazing professional and friendly management. Met the owner and super helpful and kind manger Mohammad Harbi. Always ready to help if you need anything. Restaurant manager Alauddin is a kind and respectful person always carrying a big smile on his face. Momin and Noman are both very polite and hard working. They provide room service and anything you need within few minutes. I would highly recommend this amazing hotel. Literally few minutes walk to Masjid Al Nabawi SAW and many general stores and cafes around. Don’t forget to try the best Spanish latte at Java cafe😊 located at the hotel corner. There is also a Pakistani restaurant under Nusk Al Hijra hotel which you can see from Jiwar. Read less