Very good service and hotel over all. It was very clean and the staff was very kind too. We had a nice and pleasant stay at the hotel. Special recognition... Read more

Very good service and hotel over all. It was very clean and the staff was very kind too. We had a nice and pleasant stay at the hotel. Special recognition to the restaurant's chief, the food was great ! Thanks again for everything. Read less

Stay away at all costs. Very very dirty. The reviews on here are lies. No fresh coffee for breakfast. Charging 25 sar for a coffee at the coffee shop. Found... Read more

Stay away at all costs. Very very dirty. The reviews on here are lies. No fresh coffee for breakfast. Charging 25 sar for a coffee at the coffee shop. Found a cockroach in my room. Carpet is extremely dirty. About 15 min walk to haram. Very overpriced hotel. Definitely not a 5 star hotel. Cleaning staff tried their best, and was very nice. But no use when the hotel carpet is very dirty and smells. This hotel needs to buy new carpets. Read less

The room is spacious. The staff and services are good. So far, staying here very pleasant and thanks to Shafiq and Shahar for the cleaning and housekeeping services. With a... Read more

The room is spacious. The staff and services are good. So far, staying here very pleasant and thanks to Shafiq and Shahar for the cleaning and housekeeping services. With a good attitude and friendly makes my stay more comfortable. The location is also not far yet not that close to Masjid. Alhamdulillah Read less

I had a pleasant 2-day stay at Makarem Ajyad Makkah Hotel. The room was comfortable, clean, and well-maintained, providing the perfect place to relax after a long day. Breakfast at the... Read more

I had a pleasant 2-day stay at Makarem Ajyad Makkah Hotel. The room was comfortable, clean, and well-maintained, providing the perfect place to relax after a long day. Breakfast at the Zamzam Buffet was a highlight of my stay. The variety of dishes was impressive, and the service from the waitstaff was excellent. The dining area was spotless, and the team maintained a high level of hygiene while being friendly and welcoming throughout. The lobby was a bit crowded at times, but it’s understandable given the hotel’s prime location and popularity. However, the complimentary station of snacks and drinks in the lobby was a fantastic touch. A big thanks to the chef and the team for this thoughtful gesture. it truly enhanced the experience. Overall, I enjoyed my stay and would highly recommend this hotel for its comfort, excellent service, and attention to detail. Read less

Here's a review about my stay at the Ajyad Makareem Makkah hotel: I recently had the pleasure of staying at the Ajyad Makareem Makkah hotel, and I must say it was... Read more

Here's a review about my stay at the Ajyad Makareem Makkah hotel: I recently had the pleasure of staying at the Ajyad Makareem Makkah hotel, and I must say it was an incredibly enjoyable experience. The hotel's location is superb, with only a 5-minute walk to the Masjid al-Haram gate, making it extremely convenient for performing Umrah. The hotel staff were incredibly friendly and helpful, particularly Rofiq ,Tofazzul, and Saiful Islam , the housekeeping staff member, who stood out for his exceptional warmth and hospitality. I truly appreciated the service provided by Rofiq and the rest of the staff. The hotel rooms were also spacious and clean, providing a comfortable and relaxing atmosphere during my stay. The facilities provided were comprehensive and adequate. I thoroughly enjoyed my stay at the Ajyad Makareem Makkah hotel and hope to have the opportunity to stay again on my next Umrah journey. I highly recommend this hotel to anyone planning to perform Umrah or visit Makkah. Read less

This hotel was bad. I have no idea where they got their 5-star rating from. The only good thing is the bedding. Everything else was disappointing. The rooms are old, the... Read more

This hotel was bad. I have no idea where they got their 5-star rating from. The only good thing is the bedding. Everything else was disappointing. The rooms are old, the common areas aren’t very clean, and the reception is chaotic—I waited almost an hour for my room. There’s no parking, the bathrooms smell bad when using water. At breakfast, flies are all around you while eating. For the high price, I deeply regret not choosing the Hyatt Regency next door, which looked much better for a similar rate. I hesitated until the last minute… Definitely not a hotel I recommend. Read less

I enjoyed my stay at this hotel. The walking distance to Masjid Haram was convenient and not too tiring, and the hotel was clean and well-maintained. However, I would like to... Read more

I enjoyed my stay at this hotel. The walking distance to Masjid Haram was convenient and not too tiring, and the hotel was clean and well-maintained. However, I would like to suggest that the management provide more staff to assist with luggage during check-in and check-out. When I checked out, I requested assistance three times, but unfortunately, no one came to help. This was quite inconvenient, especially for guests with heavy luggage. I hope the hotel improves its service in this regard to enhance the guest experience. Read less

I stayed at this hotel for 5 days during Hajj time. The food was amazing. They had different cuisines and good quality food. Cleaning service was good as well. Employee... Read more

I stayed at this hotel for 5 days during Hajj time. The food was amazing. They had different cuisines and good quality food. Cleaning service was good as well. Employee Muhammad Saeed took our feedback and provided the food that we asked for. Everyone has good manners and I would give it a 5/5 experience. Also the location is so close to the Haram so it is very convenient to go their often. Read less

This is my 2nd stay in Makarem. I have really enjoyed my experience. Everything from check in to rooms to breakfast has been spot on. Room service by Br Amirul and... Read more

This is my 2nd stay in Makarem. I have really enjoyed my experience. Everything from check in to rooms to breakfast has been spot on. Room service by Br Amirul and Br Amam has been exceptional, daily servicing and change of bedding/towels. Would highly recommend this hotel on balance of quality and budget. Read less

I booked last minute in this hotel for 2 nights and I really enjoyed my stay, place is very clean, room spacious, quite, staff so friendly and helpful, they called... Read more

I booked last minute in this hotel for 2 nights and I really enjoyed my stay, place is very clean, room spacious, quite, staff so friendly and helpful, they called to make sure i am happy and asked me if there is anything i need to make me more comfortable 😍, also the place is not far from Haram only 900m which is really great specially when the weather is nice, i was lucky it was very nice cool weather at night. I recommend this hotel, great value for the price and location. Thanks and hopefully see you soon 🙏🏼🥰 Read less

The location is perfect. Wonderful staff, breakfast was amazing. I would definitely stay here again. My room is 3rd floor, Housekeeping staff are absolutely fantastic. Always smiling and helpful. They... Read more

The location is perfect. Wonderful staff, breakfast was amazing. I would definitely stay here again. My room is 3rd floor, Housekeeping staff are absolutely fantastic. Always smiling and helpful. They make you feel so special." Thank you soo much Foysal, Read less

I had a long stay in Mecca in this hotel’s suite room with my family. It was a pleasant and luxurious stay. Haram is within walking distance of 5minutes. Special... Read more

I had a long stay in Mecca in this hotel’s suite room with my family. It was a pleasant and luxurious stay. Haram is within walking distance of 5minutes. Special mention to Joshim from service staff who made sure our stay here was very comfortable every day. I would definitely recommend the hotel due to the location and my experience with the service. Thanks! Read less

Had the night set menu which was a lot of food but wonderful, especially the lentil soup! Hassan was great, super friendly and inviting. Would definitely eat at the hotel... Read more

Had the night set menu which was a lot of food but wonderful, especially the lentil soup! Hassan was great, super friendly and inviting. Would definitely eat at the hotel restaurant again! Read less

Nice hotel. Close to Haram. Staff helpful and polite. Rooms lovely. Not a big hotel in comparison to others. But well run . surprisingly keen to provide good customer service... Read more

Nice hotel. Close to Haram. Staff helpful and polite. Rooms lovely. Not a big hotel in comparison to others. But well run . surprisingly keen to provide good customer service unlike most in Saudi! Breakfast needs work. Was a bit disappointing. Read less

We had a double room. The decor is modern and stylish. The room is very comfortable and large. Good bathroom too with an excellent rain shower. The coffee shop behind... Read more

We had a double room. The decor is modern and stylish. The room is very comfortable and large. Good bathroom too with an excellent rain shower. The coffee shop behind the reception area has an excellent range of sandwiches, cakes and drinks. Nice shops for dates, perfumes and abaya over there as well Read less

Very comfy for the room. Experienced with two children 10 and 9 years old were we have Umrah on August 2022. They were happy. But, need improve for the menu variety. Overall,... Read more

Very comfy for the room. Experienced with two children 10 and 9 years old were we have Umrah on August 2022. They were happy. But, need improve for the menu variety. Overall, with good quality of bed and room, we can took a good rest while we have Umrah Read less

I came here in group. Luckily my room is the best one while the others in my group were put in the other building (old building, behind the new one).... Read more

I came here in group. Luckily my room is the best one while the others in my group were put in the other building (old building, behind the new one). The condition at the old building was chaos (the table & chair arranged like warehouse, and also no bed at the other room). Terrible. But the condition in my room was perfect! So i was confused to rate this hotel 😂😅 Read less

It's a very good experience . stuff there are very friendly and helpful. sure like in your house every thing you want you find directly. all stuff are excellent especially... Read more

It's a very good experience . stuff there are very friendly and helpful. sure like in your house every thing you want you find directly. all stuff are excellent especially Mr .Riyadh he is a kind person and very helpful he does his best to satisfy his guests sure every year l will book them also the hotel is so near to the Holly Mosque (Al Haram) thank you for all team. Read less

Nice hotel, with clean rooms. Close to Haram. Has shuttle service to a free parking area. Some elevators were not working once in a while. And there was only one shuttle... Read more

Nice hotel, with clean rooms. Close to Haram. Has shuttle service to a free parking area. Some elevators were not working once in a while. And there was only one shuttle bus to the parking area. All other services were good. Read less

First time staying here. Perfect location from haram only few minutes walking. Very friendly staff and nice clean rooms and very spacious. Highly recommend everyone to check it out. Has... Read more

First time staying here. Perfect location from haram only few minutes walking. Very friendly staff and nice clean rooms and very spacious. Highly recommend everyone to check it out. Has car parkings prayer room. Read less

One major thing that ruined this hotel for me was the air conditioning. My mum, dad and I got really sick. it seems as if they don’t regularly clean and... Read more

One major thing that ruined this hotel for me was the air conditioning. My mum, dad and I got really sick. it seems as if they don’t regularly clean and dust kept coming out of the filter. My mum being really sensitive to dust got really sick, we had to keep the air conditioning on though as it was really hot. Not a good place for health. Read less

The location is very near the mosque. The room was very spacious and clean, incredibly room sevice and housekeeping. The staff was always ready to do what we asked for. Really recommend... Read more

The location is very near the mosque. The room was very spacious and clean, incredibly room sevice and housekeeping. The staff was always ready to do what we asked for. Really recommend 👌 👌 Read less

Terrible Experience – Not a 5-Star Hotel! Do not be fooled by the 5-star rating — this hotel is barely a 3-star at best. Our first room had visible mould, a... Read more

Terrible Experience – Not a 5-Star Hotel! Do not be fooled by the 5-star rating — this hotel is barely a 3-star at best. Our first room had visible mould, a broken shower and bathtub, filthy carpets, and layers of dust and dirt everywhere. We requested a room change, but the second room had the exact same issues. The third room was even worse — it started to smell like sewage shortly after we checked in. The entire hotel is extremely outdated, with rooms that look like they haven’t been renovated since the 1980s. This is nowhere near the standard you’d expect from a supposed 5-star establishment. To make matters worse, Alharam Travel (Romford Road, London) changed our hotel last minute — not once, but twice — and placed us in this awful place. Completely unacceptable and disappointing from both the hotel and the travel agency. Avoid at all costs. Read less

Love the hotel. Fantastic location. The size of the room is brilliant as well. Breakfast is mid. The main issue is the lifts. They take too long when there is a lot... Read more

Love the hotel. Fantastic location. The size of the room is brilliant as well. Breakfast is mid. The main issue is the lifts. They take too long when there is a lot of people. No algorithm just stops at every single floor. Annoyingly 1 or 2 of the lifts are just for service too. Read less

I was lost every time when getout from masjid I didn't find my way cause the signe of el harithya is hiding down is not on the top... Read more

I was lost every time when getout from masjid I didn't find my way cause the signe of el harithya is hiding down is not on the top like the other hotel even is to close to the harassment and the elevators take time too. Read less

Title: Conveniently Located Hotel with Some Areas for Improvement - Frontel Madinah I recently stayed at Frontel Madinah during my visit to the holy city of Madinah, and overall, it was... Read more

Title: Conveniently Located Hotel with Some Areas for Improvement - Frontel Madinah I recently stayed at Frontel Madinah during my visit to the holy city of Madinah, and overall, it was a decent experience. The hotel boasts a fantastic location, being near the iconic Masjid Nabawi, which made it very convenient for attending prayers and exploring the city. However, I must admit that the first impression of the hotel was slightly underwhelming. The elevator was disappointingly slow, leading to some frustrating wait times during peak hours. Additionally, the elevator itself was quite cramped, which could be uncomfortable, especially for guests with mobility concerns. One of the highlights of my stay was the food selection offered during breakfast and lunch. While not exceptional, the choices were satisfactory, and the quality was decent enough to start the day with a good meal. I especially enjoyed the Dacidoff coffee sachet provided in the room, which was a delightful touch. Speaking of the rooms, I found them to be quite pleasant overall. The mattress was comfortable, providing a good night's sleep, and I was pleased to find two pillows for each occupant, allowing for personalized comfort. The housekeeping staff was friendly and attentive, ensuring that the rooms were kept tidy and well-maintained throughout our stay. Another delightful aspect of Frontel Madinah was its proximity to a Baskin Robbins cafe near the reception area. It was a perfect treat for a quick dessert after a day of exploring the city or attending prayers. Additionally, the hotel's location also allowed easy access to nearby shopping areas, which was a bonus for those who wanted to indulge in some retail therapy. In conclusion, Frontel Madinah is a hotel with both pros and cons. While its location near Masjid Nabawi and friendly housekeeping staff are definite assets, there are areas that need improvement, such as the slow and cramped elevator. Despite some shortcomings, I would consider staying here again in the future, given its convenience and the overall satisfactory experience during my visit. Read less

All are good. Except one thing is harmful. I was staying in this hotel junior suite room 811 , stay date 28th July 2023. As per picture, you guys can see there... Read more

All are good. Except one thing is harmful. I was staying in this hotel junior suite room 811 , stay date 28th July 2023. As per picture, you guys can see there is a steel peice has been fixed on the pillar behind the bed. My son was sleeping on bed , during he sleep he turned his hands towards another direction and touched this steel piece, which results cuts on his hands due to this steel decoration peice has sharp edges. You guys can see the blood on the bed of my son. I informed Mr. Khaled the duty manager, they just said one thing. We apologise for this, we will give you discount on your next visit. They don't care about some hurts badly. Read less

The staff are very helpful and service is great but the hotel itself isn’t anywhere near 5 star quality (they charge you if you want additional water) and the facilities... Read more

The staff are very helpful and service is great but the hotel itself isn’t anywhere near 5 star quality (they charge you if you want additional water) and the facilities aren’t up to 5 star standards. At most I would give it a 3 star. Location is great and very convenient for family as it is close to ladies gate. Food was ok Read less

This Hotel is Excellent in every way from the decor to customer service is faultless. I have stayed with my family and friends whenever I travel to Medinah, and each... Read more

This Hotel is Excellent in every way from the decor to customer service is faultless. I have stayed with my family and friends whenever I travel to Medinah, and each time the service has been exceptional Alhamdullilah. I recommend this hotel as it’s a couple of minutes away from Masjid Al Nawabi, directly to women’s gate. Perfect location. You will not be disappointed. It’s states it’s a 4 star but better then any 5 star. Read less

The hotel location is perfect specially for a family. Few steps to the Haram’s piazza. The cleanliness is average. The room fit out and furniture are bet old and... Read more

The hotel location is perfect specially for a family. Few steps to the Haram’s piazza. The cleanliness is average. The room fit out and furniture are bet old and worn-out. Room is missing floor towel, slippers, and some other kits that supposed to be available in four or five stars hotels even you may find it in 3 stars as well. The cost is extremely overpriced compared to the service you get. Read less

An excellent choice if you are looking for a hotel which is very close to Al Haram. The hotel is reasonably clean and the staff are friendly and service is... Read more

An excellent choice if you are looking for a hotel which is very close to Al Haram. The hotel is reasonably clean and the staff are friendly and service is very good . The beds are good but the extra bed was not that comfortable. The breakfast restaurant was packed with many guests even at the start time of the breakfast at 6 am ! Due to the crowds , you don’t feel comfortable as some one could take your table while you’re bring your food. However, the breakfast was very good and there were many varieties. Read less

This hotel is VERY BAD. Very DIRTY room. Very Dim lights in the hallway. TV doesn't work. Sink was clogged prior to even using. Dirty room and bedsheets. When you... Read more

This hotel is VERY BAD. Very DIRTY room. Very Dim lights in the hallway. TV doesn't work. Sink was clogged prior to even using. Dirty room and bedsheets. When you call reception/front desk they don't even answer. You don't hear the ADHAN in the room. Made us wait hours before checking in, and said they didn't have any rooms available so we had to wait for hours, and we had booked a week prior. I don't recommend this hotel at all!!!!!! Please rethink before booking here. Don't waste your money, because you will regret it. Read less

We booked a family room with 4 beds and only got two. We had to ask for two more beds which took another 2 hours and even then they were... Read more

We booked a family room with 4 beds and only got two. We had to ask for two more beds which took another 2 hours and even then they were uncomfortable. The carpets were very old, some of the sockets didn't work, the wallpaper was falling off and the service was very poor. The only reason we evenrated it 2 stars was because of its location and convenience. I do no5 recommend this hotel and you should sav3 your money for a better hotel. Read less

Fantastic hotel, very good location from masjid e Nabawi only 2 minutes walk Nearer to ladies entrance. Breakfast is standard my kids loved it. If you ask for extra room keys,... Read more

Fantastic hotel, very good location from masjid e Nabawi only 2 minutes walk Nearer to ladies entrance. Breakfast is standard my kids loved it. If you ask for extra room keys, they will provide you. Only downside to me was the trolley service guys, they expect some money for their service which I didn't like. Read less

The location of the hotel is perfect and it seems very clean and nice hotel. However I give 2 stars because I have faced the most disappointing behavior from this... Read more

The location of the hotel is perfect and it seems very clean and nice hotel. However I give 2 stars because I have faced the most disappointing behavior from this hotel. They canceled my reservation without giving me a reason and get back to me. After coming from long distance, I didn’t find any kind of hospitality and the only answer that I get “ Sorry, we are in season period”. Which is not an excuse for such behavior. Read less

I just checked out. The hotel was not bad at all. But some of the worker there were so mean. On guy at the morning shift and he was not... Read more

I just checked out. The hotel was not bad at all. But some of the worker there were so mean. On guy at the morning shift and he was not Saudi other one was a afternoon shift. And the other one was Saudi and he worked at front desk. Read less

The location and the room size (junior triples), parking free are only the good things in this hotel. The cupboards was broken, change the room, then the air conditioning stop... Read more

The location and the room size (junior triples), parking free are only the good things in this hotel. The cupboards was broken, change the room, then the air conditioning stop working in the other room which needs to change the room again. The light wasn't working well. The staff were not qualified to work in hotels services, food in the resturant just okay no thing amazing. So many problems have in my stay in this hotel. Sanitiser in the lift always was empty. For sure I will not book in this hotel again and not recommend for people. Read less

Close to Haram. It's five stars hotel, yet can hardly be rated as 3 stars. The whole furniture needs renovation, receptionists knows nothing about customer care nor hospitality. They couldn't... Read more

Close to Haram. It's five stars hotel, yet can hardly be rated as 3 stars. The whole furniture needs renovation, receptionists knows nothing about customer care nor hospitality. They couldn't give me my room in proper time and they overcharged me for nothing ! I'd never come back here again ! Read less

Had wonderful stay in Frontel Al Harithia with family. Staff was well mannered and cooperative. Showed a kind gesture by upgrading the room to junior suite. Haram is quite near to... Read more

Had wonderful stay in Frontel Al Harithia with family. Staff was well mannered and cooperative. Showed a kind gesture by upgrading the room to junior suite. Haram is quite near to this hotel, especially the ladies gate. Supermarket Bindawood is at a few steps to buy anything. Read less

It is my best hotel in madina I like because this hotel is very neat and clean and best service always I will prefer to stay this hotel always and... Read more

It is my best hotel in madina I like because this hotel is very neat and clean and best service always I will prefer to stay this hotel always and always and breakfast always perfect best wishes for this hotel always and always 🙏 Read less

It was one of the worst experiences I have ever had, as the prices were prohibitive for such a service. Bad rooms, size very cramped and not clean at all.... Read more

It was one of the worst experiences I have ever had, as the prices were prohibitive for such a service. Bad rooms, size very cramped and not clean at all. Breakfast was bad too, it was the worst two nights I had in town. I also booked the room for a price and upon checking out the hotel they asked me double the price !!!!! Lack of credibility, lack of hygiene, very poor service. Read less

The only Hotel I go to when I visit madinah, why? For many reasons, First, it’s by the Haram. Second, it’s very clean. Last but not least, the food is amazing. Finally, the prices are... Read more

The only Hotel I go to when I visit madinah, why? For many reasons, First, it’s by the Haram. Second, it’s very clean. Last but not least, the food is amazing. Finally, the prices are more than fair. Totally recommend it 👍🏼 Read less

Though the place is good but you can not call it a five star hotel in any sense. Double bedroom is actually consist of two single beds joined together. So... Read more

Though the place is good but you can not call it a five star hotel in any sense. Double bedroom is actually consist of two single beds joined together. So you can imagine how would it feel like to rest on it with a family. Apart from that, the management is cooperative and helpful. And very much close to gate 16 of Majid nabi saww. The breakfast is awesome consisting of different yogurts, fresh fruits, fresh juices, breads and buns, muffins, donuts, omelets, scrambled eggs, falafel, one main dish, rice, salads, different types of cheese slices and many more. Read less